Jeff,

Could you be a little more specific? Which levels of TSM Client API, TSM
Server, DB2 etc you are running? What is your hardware and disk setup on
the client etc. Has `topas` or the other perf tools given you an view of
whether you are processor, disk io bound etc? I'm sure we've plenty of
AIX and DB2 backer-uppers (sp?!) on the list who given this info might
be able to help narrow down your problem - it certainly sounds like it
could be an interesting thread...

Rgds,

David McClelland
Global Management Systems, Reuters Ltd., London

-----Original Message-----
From: Jeff Rogers [mailto:[EMAIL PROTECTED] 
Sent: 19 November 2003 04:31
To: [EMAIL PROTECTED]
Subject: Slow DB2 backups and IBM says I'm too old for support.


We have what appeared to be a simple problem, we installed a new DB2
server and the backups (API) are slow, like 27 hours to backup a 100GB
database.  We have been backing up this database for years from a
different server in less than two hours.  The main difference between
the two servers?  The AIX version, the old server is AIX 4.3.3 the new
one is AIX 5.  The new server has been doing backups of small databases
without issue for a few months.

FWIW - when I look at the traffic on the Ethernet interface, I see
800KB/s when the new server is doing a backup.  I see 2500KB/s when the
old server is doing a back up.  The servers share the same backup
network.  So, the TSM server seems fine, it appears the client is not
sending data.  I have no idea if this can be tuned or not, or if we have
a version compatibility issue.

So, we called TSM support, where we were more or less told to go away,
"your server is too old, your contract does not cover it."  So, that is
what I pay all this passport advantage money for.

This leads me to my question, what version of TSM is currently
supported, and which supported version is considered stable?  I sure
don't want to
upgrade a working, super stable TSM install.   But apparently I have to.

I'm quite annoyed with IBM lately, it seems like customer service for
all products is going downhill.  If you have ever had an AIX problem and
accidentally muttered the words "FASTt" you know what I"m talking about,
they drop the call and ask for a P.O.

-JeffR


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