Happy New Year ITSM'ers Len, Helen, I too will be upgrading from 4.2.2 to 5.2 in the next few weeks. I was also planning on an interim 5.1 upgrade to handle system objects. Is there an appropriate 4.x upgrade path that will handle this? I'd prefer a 4.x upgrade, then 5.2 upgrade if possible. Regards, Rodney --- Helen Tam <[EMAIL PROTECTED]> wrote: > Happy New Year Len, > I need to upgrade itsm 4.2.1 to itsm 5.2 also. > My environment is AIX > 5.1. I thought I have to upgrade itsm to 5.1 first > to handle the window > system objects problem. So you don't need to do > this first? > Have you ever done a restore on the itsm > database? I need to write > up the procedure for our upgrade and the restore of > the itsm database would > be needed if we have to roll back to 4.2.1. > I tried to get info from itsm tech support but > they say the support > is no longer available for upgrading 4.2 to 5. They > could only point me to > the readme and the quick start. > Any insight on your upgrade experience is > greatly appreciated. > > Thanks, Helen > > At 08:00 AM 1/2/2004 -0500, you wrote: > >In article <[EMAIL PROTECTED]>, David Benigni > <[EMAIL PROTECTED]> > >says: > > > > > >I currently run a TSM 5.1.7. And anyone had any > problems going from > > >5.1.x server to 5.2.2 server? > > > > > >Also, the current 5.1.x clients shouldn't have > problems connecting to > > >the 5.2.2 server correct? > > > >Good Morning David > > > >We did not go from 5.1 to 5.2, but we did go from > 4.x to 5.2 without > >problems. Before we did this upgrade, using info > from itsm tech support, > >we upgraded the level of 4.x to pick up a fix for > the handling > >of group objects such as the windows 2000 > system-objects. I believe > >that there is a matching magic level for 5.1. > > > >And we have 5.1 clients connecting to the 5.2 > server. In fact I just > >had to add a client to an older nt4 system and > discovered that > >the lastest 5.2 client will not installon a windows > nt4 system, > >you have to use the 5.1 client. > > > >Let us know how you make out. > >len
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