Stefan, THANK YOU for this information, it is very important to us.
It seems Tivoli has never been interested in marketing TSM for backing up workstations (which REQUIRES the ability to recover user profiles). Wanda -----Original Message----- From: Stefan Holzwarth [mailto:[EMAIL PROTECTED] Sent: Tuesday, January 20, 2004 1:03 PM To: [EMAIL PROTECTED] Subject: AW: Open File Support for Windows 2003 (Was Userprofile Backup wi t h Windows2003 and TSM 5.2) There is no APAR since there seems to be some misunderstanding. After some more mailings I will conclude my understanding: --------------------------------------------------------- At the moment there is no official way to do a full backup/restore of an Windows2003 server if you want to include the user profiles. The TSM recovery depends on the ASR recovery done by Microsoft with does not include the online-user profiles (my experience until now from test-restores). There is a way to backup that profiles using Openfilesupport - but the customer does this on his own risk. Here an excerpt of my information from IBM: (draw your own conclusion) ------------------------------------------- provided by development: For Windows 2000 in TSM client were implemented system objects that must be backed up together in order to create a consistent system state. System objects which must be backed up together include the following: . Active Directory (domain controller only) Certificate server database Cluster Database (cluster node only) COM+ database Registry System and boot files System volume . Other system objects can be backed up individually. These include the following: . Event logs (system, security and application) Removable Storage Management Database (RSM) Replicated file systems (FRS) . Customer also have a possibility to backup system objects from the first group individually although it could fail consistent system state and was not recommended procedure. Customer could do it on his own risk. This also related to customer's backing up user profiles for W2K and WinXP. It was not recommended procedure for W2K and WinXP also although customer could do it because system objects were backed up on individual file basis. . This approach to backup consistent system state is preserved also for Windows Server 2003. For Windows Server 2003 TSM uses Microsoft Volume Shadowcopy Service to back up all system state components as a single object(as distinct from individual file basis). So, customer have no possibility to extract user profiles from adsm.sys as he could on W2K/WinXP. For W2K3 customer could backup user profiles only as a part of consistent system state and not on individual file basis. . What is related to using OFS support for backing up user profiles. Here are the quote from document "TSM Client v5.2 Open File Support" http://www-1.ibm.com/support/docview.wss?rs=203&q1=OFS&uid= swg21121552&loc=en_US&cs=: . "OFS should not be used for backing up locked Windows system files. The TSM Client has advanced features for backing up data contained within these files. The backup of the system data that is contained in these files requires additional processing and must be backed up in a group to allow for a successful restore. The included TSM Client features "System Objects" (Windows 2000 and Windows XP) and "System State" (Windows Server 2003) are used for the backup and restore of this data. These files are "excluded" from the TSM File level backup. . ..... . Currently OFS is only supported on Windows 2000 and Windows XP. The current version of OFS support in TSM v5.2.0 does not support Windows Server 2003. The TSM OFS feature uses its own TSM snapshot technology (TSM LVSA). Windows Server 2003 has native snapshot support via the Shadow Copy services, which may prevent the operation of, or negatively interact with the TSM LVSA. IBM is currently working on removing this restriction so that OFS will be supported on Windows Server 2003. " . So, it is not recommended to use OFS for backing up locked Windows system files and the current version of OFS support in TSM v5.2.0 does not support Windows Server 2003. If customer desire, he could use it on his own risk. ------------------------------------------- If I'm the only one that does miss his userprofiles I'm probably wrong. So I will do further testing and wait what the community's experiences. Kind Regards Stefan Holzwarth > -----Urspr|ngliche Nachricht----- > Von: Rushforth, Tim [mailto:[EMAIL PROTECTED] > Gesendet: Dienstag, 20. Januar 2004 16:47 > An: [EMAIL PROTECTED] > Betreff: Re: Open File Support for Windows 2003 (Was > Userprofile Backup > wi t h Windows2003 and TSM 5.2) > > > Stefan: > > Do you have the APAR # for the documentation change for this? > > Thanks, > > Tim Rushforth > City of Winnipeg > > -----Original Message----- > From: Rushforth, Tim [mailto:[EMAIL PROTECTED] > Sent: January 13, 2004 2:39 PM > To: [EMAIL PROTECTED] > Subject: Re: Open File Support for Windows 2003 (Was > Userprofile Backup wit > h Windows2003 and TSM 5.2) > > OK, I'm confused. > > The 5.2.2 readme indicates that Open File Support is not > supported for 2003. > The manual seems to indicate this also. > > But I am able to install OFS agent with 5.2.2 client on 2003 > and it allows > me to backup locked files (ntuser.dat of a logged in user). > > Support has indicated below to use Open File Support on 2003. > > So can someone (Andy?) please clarify this? > > Thanks, > > Tim Rushforth > City of Winnipeg > > -----Original Message----- > From: Rushforth, Tim [mailto:[EMAIL PROTECTED] > Sent: January 13, 2004 9:33 AM > To: [EMAIL PROTECTED] > Subject: Re: Userprofile Backup with Windows2003 and TSM 5.2 > > But Open File Support is not supported for Windows 2003 ... > > -----Original Message----- > From: Stefan Holzwarth [mailto:[EMAIL PROTECTED] > Sent: January 13, 2004 6:58 AM > To: [EMAIL PROTECTED] > Subject: Userprofile Backup with Windows2003 and TSM 5.2 > > Hi all, > > during my recoverytests with Windows2003 and TSM 5.2 (client > and server) i > couldn't find a way to backup and restore NT userprofiles. > The content in > adsm.sys didn't show the files as usual and the ASR feature > didn't restore > the profiles. So i opened a PMR at IBM and got the follwing > information > after some see-saw mailing: > > The only way to save that information is to use the open file > support. > > Since that fact isn't documented i opend an doc-apar. > Kind Regards > > Stefan Holzwarth > > -------------------------------------------------------------- > -------------- > -- > Stefan Holzwarth > ADAC e.V. (Informationsverarbeitung - Systemtechnik - Basisdienste) > Am Westpark 8, 81373 M|nchen, Tel.: (089) 7676-5212, Fax: > (089) 76768924 > mailto:[EMAIL PROTECTED] >
