One of my customer's boxes has been running the TSM journaling service for
about 2 months now and doing backups with no problems. His box has several million
files on it and the journal has reduced backup times significantly until yesterday
when the journal service hung and blew up. The server at that point backed up
everything on the system, pushing almost 140GB till we stopped it.
The customer could not stop the journal service, it's going to take a reboot.
His system:
Win2K Server
TSM Client 4.2.3
Plenty of free space on both drives
Journal service allowed to grow as large as it needs to
Our setup:
TSM server 5.1.8.1
Solaris 8
The journal files completely disappeared, he can't locate them on either
partition. He found the jbberror.log right where it was supposed to be on C:\, see
below:
01/22/2004 11:30:07 psFsMonitorThread(tid 1860): Object 'D:\Files\~WRD0001.tmp' was
deleted after notification.
01/22/2004 11:30:07 psFsMonitorThread(tid 1860): Object 'D:\Files\~WRD0001.tmp' was
deleted after notification.
01/27/2004 12:55:16 NpWrite: Error 109 writing to named pipe
01/27/2004 12:55:16 NpWrite: Error 232 writing to named pipe
01/27/2004 12:55:16 NpWrite: Error 232 writing to named pipe
01/27/2004 12:55:16 NpWrite: Error 232 writing to named pipe
01/27/2004 12:55:16 NpWrite: Error 232 writing to named pipe
01/27/2004 12:55:16 NpWrite: Error 232 writing to named pipe
01/27/2004 12:55:16 NpWrite: Error 232 writing to named pipe
01/27/2004 12:55:16 NpWrite: Error 232 writing to named pipe
01/27/2004 12:55:16 NpWrite: Error 232 writing to named pipe
01/27/2004 12:55:16 NpWrite: Error 232 writing to named pipe
01/27/2004 12:55:16 NpWrite: Error 232 writing to named pipe
No real problems until yesterday morning. He is going to apply the latest service
pack to this system tomorrow and we will be rollling out the latest TSM client in the
next week or two (we just upgraded the server in mid-Dec). I haven't seen anything
like this either on the list or googling around. I hope someone can help, I don't
want my customer to lose confidence in TSM, thanks!
Michael French
Savvis Communications
IDS01 Santa Clara, CA
(408)450-7812 -- desk
(408)239-9913 -- mobile
