>I am facing a strange problem while performing a restoration. The server >version installed in 5.1.7 while the client is 5.1.6. The storage media is >a single DLT drive. >During the restoration process if I select a folder and try to restore, the >process just doesn't complete and after retries the restoration fails. >While if I try to restore a file it works. >Also is I select a file and a Folder the process will complete without any >problems. Only the folder level restoration fails. >Can someone suggest me something.
We surmise that you are using the client GUI to attempt the restoral. You haven't told us the client operating system type, which may affect things. Without knowing the text of the "retries" indication you got, we can only guess at causes. A restoral is a high-priority task, which pre-empts backups and other such processes on the server, so contention within a busy server should not be an issue; and you did get selective restorals to work. Your best bet is to look for error messages, starting with your client dsmerror.log, and then in the server Activity Log. It may be that you have run into a bad tape, or dirty drive. If a bad primary storage pool tape, you can follow the Admin Guide to restore its contents from Copy Storage Pool(s). (Do a Move Data first, to reduce the number of mounts that may be involved.) You might also attempt the restoral from the CLI, which may expose more error conditions. Remember in CLI restorals to put a slash at the end of directory specifications, to definitively tell TSM that the object to be restored is a directory, and not a file. Richard Sims, http://people.bu.edu/rbs
