Nagy,
I submitted this error help request in January, but got little response.. probably
because no one experienced it yet. I'm a brand new TSM users so all is new.. and our
Win servers are all at 2003 now. One response came through but it was something I had
already tried. But I think being pioneers with 2003 & the latest TSM, we are just
getting arrows in the back (including you now). IBM may help, but I haven't changed
IBM Tivoli support to my name yet from an ex employee. This only effects remote
webaccess to do backups/restores (via port 1581), but local or terminal services
access on the 2003 sever console work fine. It appears it may be just a registry fix
CadSchedName registry value is empty ?
Page 17 in the Dec-03 5.2.2 manual, or page 14 in the older 5.2 manual "Configuring
the Web Client" lists the steps. I have to now turn the CAD service off after or it
tries to start it every 10 minutes.. see dsmerror.log.
Anyway, I just updated my Win2003 server to TSM Windows Client version 5.2.2.5
(connecting with a Linux 5.2.2.1 TSM server, but this doesn't matter) and still the
same error. It appears like this in the TSM dsmerror.log...
03/04/2004 14:59:58 Error starting schedule service: CadSchedName registry value is
empty
03/04/2004 14:59:58 ANS1977E Dsmcad schedule invocation was unsuccessful - will try
again.
03/04/2004 15:09:58 Error starting schedule service: CadSchedName registry value is
empty
03/04/2004 15:09:58 ANS1977E Dsmcad schedule invocation was unsuccessful - will try
again.
03/04/2004 15:19:58 Error starting schedule service: CadSchedName registry value is
empty
03/04/2004 15:19:58 ANS1977E Dsmcad schedule invocation was unsuccessful - will try
again.
Here's the original e-mail.
Thanks
Charlie Hurtubise
Tecsys Inc.
[EMAIL PROTECTED]
-----Original Message-----
From: Charlie Hurtubise
Sent: Wednesday, January 21, 2004 1:38 PM
To: '[EMAIL PROTECTED]'
Subject: Win Client on W2003 Server CAD Error
Importance: High
Hello.
Getting CAD Service start-up errors on a Win 2003 Server for Client data Backup only.
Anyone else have experience here or IBM?
Details...
I have installed TMS Client 5.2.2 on a new Win2003 server to backup non C: disk data.
All is fine except when I try to use the CAD daemon (service), page 14 in the Tivoli
5.2 Users Guide for Windows "Configuring the Web Client". This is to access Tivoli on
the W2003 server via http 1581 to do restores. The W2003 GUI Tivoli NT console client
works fine and the auto backups work fine using the regular Win service with and
without the MANAGEDSERVICES setup in dsm.opt.
I have tried the auto web access setup way using the console GUI client (page 14) and
the manual way (page 482).
When trying the http 1581 access, all starts up well until you have to login, then you
receive on your browser screen
...ANS2619S The Client Acceptor Daemon was unable to start the Remote Client Agent
in the dsmerror.log as follows...
01/12/2004 16:10:48 Error starting agent service: The service name, '', is invalid.
01/12/2004 16:10:48 Error starting Remote Client Agent.
01/12/2004 16:10:59 Error starting agent service: The service name, '', is invalid.
01/12/2004 16:10:59 Error starting Remote Client Agent.
01/12/2004 16:23:01 Error starting schedule service: CadSchedName registry value is
empty
01/12/2004 16:23:01 ANS1977E Dsmcad schedule invocation was unsuccessful - will try
again.
01/12/2004 16:24:37 Error starting agent service: The service name, '', is invalid.
01/12/2004 16:24:37 Error starting Remote Client Agent.
01/12/2004 16:25:44 ConsoleEventHandler(): Caught Ctrl-C console event .
01/12/2004 16:25:44 ConsoleEventHandler(): Cleaning up and terminating Process ...
In dsmwebcl.log ...
Executing scheduled command now.
01/09/2004 20:47:24 (dsmcad) ANS1977E Dsmcad schedule invocation was unsuccessful -
will try again.
in 10 minutes.
01/09/2004 20:47:24 (dsmcad) Time remaining until execution:
I'm thinking this is a new bug in 5.2.2 for Windows, maybe just on Win2003? I'm using
5.2.2 TSM server on a Linux ES 2.1 kernel 27 server. Other Linux 5.2.2 clients work
fine via http 1581.
Thanks a bunch...
Charlie Hurtubise
Tecsys Inc.
[EMAIL PROTECTED]
-----Original Message-----
From: Nagy, Christine [mailto:[EMAIL PROTECTED]
Sent: Tuesday, March 09, 2004 9:28 AM
To: Charlie Hurtubise
Subject: FW: CAD TSM errors
Hi Charlie;
I'm experiencing the same TSM error you saw with Windows 2003... Did you ever find a
solution to that?
Thank you in advance for your assistance, as any help would be greatly appreciated.
Thanks,
Christine A. Nagy
Network Support Specialist
COCC
1.877.678.0444, ext. 472
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