At Cornell, we have a flat fee that covers license and a small amount of storage (2.7G), and we charge extra for anything over that, based on monthly average occupancy. We also offer discounts to departments with large numbers of nodes, to acknowledge that they are helping to support these users, offloading the central IT staff.
We don't currently charge for network use. We chose to do that to keep the rates simple. However, it has led to "fairness inequities". Some of our nodes (desktops) don't move much data, while others (database servers) tend to churn a lot.
We also offer a discount for large quantities of static data, which we backup using incr-by-date, with a periodic normal incremental.
We don't charge differently based on whether their data is stored on disk or tape, since our users really don't have control over where their data is, and frankly, we don't want them to worry about where their data is.
..Paul
At 10:32 AM 4/8/2004 -0500, Nancy Reeves wrote:
Would those of you who have some kind of a chargeback system please let me know what you do?
We are about to implement an upgrade and believe that now is the time to start charging. Here are some of the things we have considered.
* 1 time set up fee * annual fee per client (to cover Tivoli license) * minimum monthly flat fee * Storage - either actual daily or average over month - x G free (included in flat fee) - different or same rates for disk or tape pools * Network / bandwidth charge * If there are rate gradients, by client or department?
Comments and ideas appreciated.
Nancy Reeves Technical Support, Wichita State University [EMAIL PROTECTED] 316-978-3860
-- Paul Zarnowski Ph: 607-255-4757 719 Rhodes Hall, Cornell University Fx: 607-255-8521 Ithaca, NY 14853-3801 Em: [EMAIL PROTECTED]
