It is always a good idea to include your TSM client and server versions and operating system information when asking for help with problems. Version information should be complete (i.e. 5.2.2.5, not just 5.2).
The most likely explanation is that a different include/exclude list is being used during the scheduled backup. You ran one test from the GUI. Try it with the command line client: dsmc s "c:\documents and settings\networkservice\ntuser.dat" Things to check: - Verify that you are using the dsm.opt file that you think you are using. >From the client machine's .\baclient directory: dsmcutil query /name:"your TSM server name here" What is the options file being used? What are its contents? - See whether the node has an associated client options set. From the TSM admin client: query node your_node_name_here f=d Look for a value in the "Optionset" field. If one exists, then run: query clo option_set_name_here Regards, Andy Andy Raibeck IBM Software Group Tivoli Storage Manager Client Development Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED] Internet e-mail: [EMAIL PROTECTED] The only dumb question is the one that goes unasked. The command line is your friend. "Good enough" is the enemy of excellence. Kevin Godfrey <[EMAIL PROTECTED]> Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> 04/19/2004 02:14 Please respond to "ADSM: Dist Stor Manager" To [EMAIL PROTECTED] cc Subject Re: ANE4987E during backup Yes I did restart the service. Here's my incl-excl list. When use the GUI the NTUSER.DAT file is excluded, but when a backup is taken via the scheduler it gets included. Any idea why? EXCLUDE "*:\MACINTOSH VOLUME\*" EXCLUDE "*:\MACINTOSH VOLUME\*.*" EXCLUDE "*:\MACINTOSH VOLUME\...\*" EXCLUDE "*:\MACINTOSH VOLUME\...\*.*" EXCLUDE "*:\MICROSOFT UAM VOLUME\*" EXCLUDE "*:\MICROSOFT UAM VOLUME\*.*" EXCLUDE "*:\MICROSOFT UAM VOLUME\...\*" EXCLUDE "*:\MICROSOFT UAM VOLUME\...\*.*" EXCLUDE "*:\...\EA DATA. SF" EXCLUDE "*:\...\PAGEFILE.SYS" EXCLUDE "*:\IBMBIO.COM" EXCLUDE "*:\IBMDOS.COM" EXCLUDE "*:\MSDOS.SYS" EXCLUDE "*:\IO.SYS" EXCLUDE "C:\WNETFIN\*.*" EXCLUDE "C:\WNETFIN\...\*" EXCLUDE "*:\...\SYSTEM32\CONFIG\*.*" EXCLUDE "*:\...\SYSTEM32\CONFIG\...\*" EXCLUDE "C:\INETPUB\CATALOG.WCI\*" EXCLUDE "C:\INETPUB\CATALOG.WCI\*.*" EXCLUDE "C:\INETPUB\CATALOG.WCI\...\*" EXCLUDE "C:\INETPUB\CATALOG.WCI\...\*.*" Exclude "*:\...\*.log" EXCLUDE "*:\...\dsmsched.log" EXCLUDE "*:\...\UsrClass.dat.LOG" EXCLUDE "*:\...\UsrClass.dat" EXCLUDE "*:\...\ntuser.dat.LOG" EXCLUDE "*:\...\NTUSER.DAT" DOMAIN "\\storserv\pro" DOMAIN ALL-LOCAL Thanks Kevin ---------- TSM_User <nobody at nowhere.com> wrote: You don't want to exclude the registry. That won't fix this issue. I am just curiouse if you stopped and started the scheduler service after you add the exclude? If you did then a copy of your entire include/exclude list would help. You might have an include below your exclude that is catching NTUser.Dat. ---------- Kevin Godfrey <nobody at nowhere.com> wrote:I am receiving error ANE4987E during client backup. If I look in the activity log on the server I see: ANE4987E (Session: 2155, Node: STORSERV) Error processing '\\storserv\c$\Documents and Settings\NetworkService\NTUSER.DAT': the object is in use by another process I tried doing EXCLUDE "C:\...\NTUSER.DAT" on the client but it didn't help. I thought I might try EXCLUDE.SYSTEMOBJECT "REGISTRY" but I'm not really much of a Windows admin so I don't know if this would help me to get rid of these messages. I know that I don't have to worry too much as I know that the rest of the system got backed up just fine but I would like to get rid of these messages. Does anyone know how? Thanks Kevin
