Hi Mike, You should just be able to copy and paste from a Windows OS prompt, like this (note that I quit the operation quickly to minimize the size of the example):
************************************************** C:\TSM\baclient>dsmc i f: IBM Tivoli Storage Manager Command Line Backup/Archive Client Interface - Version 5, Release 2, Level 2.0 (c) Copyright by IBM Corporation and other(s) 1990, 2003. All Rights Reserved. Node Name: STORMAN Session established with server STORMAN: Windows Server Version 5, Release 2, Level 2.1 Server date/time: 04/19/2004 14:10:12 Last access: 04/19/2004 06:55:24 Incremental backup of volume 'f:' Press 'Q' to end operation, any other key to continue. Successful incremental backup of '\\storman\f$' Total number of objects inspected: 213 Total number of objects backed up: 0 Total number of objects updated: 0 Total number of objects rebound: 0 Total number of objects deleted: 0 Total number of objects expired: 0 Total number of objects failed: 0 Total number of bytes transferred: 0 B Data transfer time: 0.00 sec Network data transfer rate: 0.00 KB/sec Aggregate data transfer rate: 0.00 KB/sec Objects compressed by: 0% Elapsed processing time: 00:00:04 ANS1074W *** User Abort *** C:\TSM\baclient> ************************************************** With this kind of output, you can see *exactly* what I see. Alternatively you can redirect output to a file, like this: dsmc i f: > dsmc.out 2>&1 Then attach the dsmc.out file (make sure there is something in it, first!). Zip it up if it gets too big. So if you could post that type of output from the "dsmc i d:" command, *plus* attach output from the following, then that would help: dsmc query systeminfo dsmoptfile options inclexcl errorlog policy osinfo The latter command stores the output in dsminfo.txt (same directory as dsmc.exe). This should give us a good picture of your client configuration. Regards, Andy Andy Raibeck IBM Software Group Tivoli Storage Manager Client Development Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED] Internet e-mail: [EMAIL PROTECTED] The only dumb question is the one that goes unasked. The command line is your friend. "Good enough" is the enemy of excellence. Mike Bantz <[EMAIL PROTECTED]> Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> 04/19/2004 12:49 Please respond to "ADSM: Dist Stor Manager" To [EMAIL PROTECTED] cc Subject Re: BA client 5.2.2 and Server 2003 I'm running this by typing 'incr' at the baclient command-line interface while logged in as the domain admin. Also just tried this as the local admin with the same effect. Not quite sure how to copy what you need from "dsmc i d:", though. It comes back with: ANS1898I ***** Processed 1,000 files ***** . . ANS1898I ***** Processed 16,500 files ***** Successful incremental backup of '\\maine\d$' Objects inspected 16,923 Backed up 0 etc etc etc Opening up the GUI, I have the directory structure available to me as a part of the restore - just no files. We ran into this with another issue: trying to back up two NetApps using mapped drives. We'd get all the directories, just no files from those directories. That was solved by running the backup as the domain admin, not another account with domain admin privileges. -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Andrew Raibeck Sent: Monday, April 19, 2004 11:21 AM To: [EMAIL PROTECTED] Subject: Re: BA client 5.2.2 and Server 2003 Does the account used to back up D: have permissions to the root of the drive? It would help if you could provide some explicity info about the problem. For example, output from "dsmc i d:" would be useful. Regards, Andy Andy Raibeck IBM Software Group Tivoli Storage Manager Client Development Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED] Internet e-mail: [EMAIL PROTECTED] The only dumb question is the one that goes unasked. The command line is your friend. "Good enough" is the enemy of excellence. Mike Bantz <[EMAIL PROTECTED]> Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> 04/19/2004 09:14 Please respond to "ADSM: Dist Stor Manager" To [EMAIL PROTECTED] cc Subject Re: BA client 5.2.2 and Server 2003 Just installed 5.2.2.9 with the same dsm.opt file. No luck. It will *not* back up that drive. Just no errors any more... Mike Bantz Systems Administrator Research Systems, Inc -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] Behalf Of Stefan Holzwarth Sent: Monday, April 19, 2004 9:15 AM To: [EMAIL PROTECTED] Subject: AW: BA client 5.2.2 and Server 2003 There are many problems - also that you described with the levels before 5.2.2.5 We use 5.2.2.9 and it seems that this version is quiet ok. For open userprofiles we use ntbackup per preschedcmd, since TSM does not support that at the moment on Windows 2003. Kind Regards Stefan Holzwarth ---------------------------------------------------------------------------- -- Stefan Holzwarth ADAC e.V. (Informationsverarbeitung - Systemtechnik - Basisdienste) Am Westpark 8, 81373 M�nchen, Tel.: (089) 7676-5212, Fax: (089) 76768924 mailto:[EMAIL PROTECTED] > -----Urspr�ngliche Nachricht----- > Von: Mike Bantz [mailto:[EMAIL PROTECTED] > Gesendet: Montag, 19. April 2004 16:36 > An: [EMAIL PROTECTED] > Betreff: BA client 5.2.2 and Server 2003 > > > I've just installed the 5.2.2 baclient on a Server 2003 > machine, trying to > back up to a Version 5, Release 2, Level 0.2 TSM server. > > The dsm.opt file looks like this: > > PASSWORDACCESS GENERATE > TCPSERVERADDRESS 10.17.10.13 > dirmc directory > ERRORLOGRETENTION 5 D > SCHEDLOGRETENTION 5 D > > This opt file backs up every local drive on any other machine > we've got it > on. > > I'd just like to back up the C$ and D$, default mgmt class. > Problem is, the > server will back up the C$, "process" the D$, then kick back an error > ANS1950E, that Backup via Windows Shadow Copy failed. > > I cannot query the error on the server (no text found). > > I've tried explicity including the d:\temp directory, etc to no avail. > > This is something obvious, isn't it? :-) > > Mike Bantz > Systems Administrator > Research Systems, Inc
