Been having some problems with our Dell Poweredge 136T library with LTO drives lately, 
we've been getting alot of bad media errors (ANR8944E) and sparodic I/O errors 
(ANR8302E). There is about 6 of our LTO tapes at the moment which have been 
experiencing in excess of 180 read errors each, and occassionally they have hung 
reclaimation or storage pool backup processes forcing the reboot of the server.  
Several of our other tapes have one or two read errors attributed to them as well but 
not to the level of some of the others.

Looking back at the activity log, the errors primarily occur on DRIVE0 and DRIVE1 in 
the library (4 LTO drives in total installed). I've run a AUDIT VOLUME on a couple of 
the tapes and damaged files were encountered. Drives 0 & 1 do not have their cleaning 
lights illuminated and they get cleaned every two weeks or when required. The 
library's and LTO drives firmware are at the latest releases supplied by Dell.

The Eventlog for the TSM servers has some of these errors reported in it:

The description for Event ID ( 3 ) in Source ( AdsmScsi ) cannot be found. The local 
computer may not have the necessary registry information or message DLL files to 
display messages from a remote computer. The following information is part of the 
event: \Device\mt1.2.0.3, Locate Block ID, DD_DRIVE_OR_MEDIA_FAIL.

The device, \Device\mt1.2.0.3, has a bad block.

I'm unsure whether this is a symptom of our drives needing a service or perhaps our 
tapes are getting a bit worn as most have been stored in the library for the past 3 
years and used regularly. Anyone had similar problems in the past?

Environment:

TSM for Windows v5.2.3
TSM Device Driver v5.2.3
Windows 2000 Server w/sp4
Dell PowerEdge 136T Library

Thanks,

Gordon Woodward
Wintel Server Support



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