Nancy,
I have a 3575 and have had similar problems when the tape inside the cartridge has snapped. The cartridge gets loaded into the drive by the library but it never comes ready. Check the cartridges out of the library, open the access door at the end of the cartridge and have a peek inside. I wouldn't be surprised if the tape isn't visible anymore because it has been pulled completely inside the cartridge. If this is the case then the cartridges are beyond hope. You'll need to use the restore volume command to recover the data from your copypool tapes.
Rick Saylor Austin Community College
At 08:55 AM 9/23/2004, you wrote:
Nancy,
I have had the problem 2x this year and I rebooted the 3494 tape library and the problem went away. I could not see any "unavailable" or "reado" . After the reboot of the 3494 tape library I was able to complete reclamations, migrations, and checkins on the scratch tapes. Still haven't figured what causes this.
Thank You, Bill Rosette Data Center/IS/Papa Johns International WWJD
|---------+----------------------------> | | David E Ehresman | | | <[EMAIL PROTECTED]| | | LLE.EDU> | | | Sent by: "ADSM: | | | Dist Stor | | | Manager" | | | <[EMAIL PROTECTED]| | | .EDU> | | | | | | | | | 09/23/2004 09:07 | | | AM | | | Please respond to| | | "ADSM: Dist Stor | | | Manager" | | | | |---------+---------------------------->
>--------------------------------------------------------------------------------------------------------------| | | | To: [EMAIL PROTECTED] | | cc: | | Subject: Re: storage media inaccessible? |
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Nancy,
It's possibly that it is not those tapes that are inaccessable but rather the tape that holds the same data in the primary pool. Assuming these are copypool tapes, if you try to move data or space reclaim and tsm thinks they are not in the library, it will try to use the corresponding primary pool tapes. If they are unavailable for some reason, you will get this error. I reccommned running a "q vol access=unavailable" and reasearch any tapes that might show up in that query.
David
>>> [EMAIL PROTECTED] 9/22/2004 4:44:41 PM >>> I have 3 tape volumes that I cannot access. Anything that accesses the tape (including Space Reclamation & Move Data) get errors (different for each command) that include "xxxx terminated for volume 999999 - storage media inaccessible."
I can't figure out why! It doesn't seem to matter whether the volumes are checked into the library or not. (If not, I should get a mount request.) Here is the result from a "q vol 99999 f=d" for one of them.
Volume Name: 075D8D Storage Pool Name: WSUTAPEBACKUP Device Class Name: MAGSTARTAPE Estimated Capacity (MB): 10,240.0 Pct Util: 6.3 Volume Status: Filling Access: Read/Write Pct. Reclaimable Space: 35.5 Scratch Volume?: Yes In Error State?: No Number of Writable Sides: 1 Number of Times Mounted: 1 Write Pass Number: 1 Approx. Date Last Written: 09/17/04 02:43:24 Approx. Date Last Read: 09/17/04 01:00:44 Date Became Pending: Number of Write Errors: 0 Number of Read Errors: 0 Volume Location: Last Update by (administrator): REEVES Last Update Date/Time: 09/22/04 15:00:41
Thanks for any ideas. (TSM server is 4.1.0.0 running on AIX with a 3575 tape library.)
Nancy Reeves Technical Support, Wichita State University [EMAIL PROTECTED] 316-978-3860
