Andrew, We faced the same problem in our shop and found out that there was a patch from microsoft we needed to get everything working OK. Take a look here : http://support.microsoft.com/default.aspx?scid=kb;en-us;833167 and you'll be saved ! Cheers.
Arnaud ************************************************************************ ****** Panalpina Management Ltd., Basle, Switzerland, CIT Department Viadukstrasse 42, P.O. Box 4002 Basel/CH Phone: +41 (61) 226 11 11, FAX: +41 (61) 226 17 01 Direct: +41 (61) 226 19 78 e-mail: [EMAIL PROTECTED] ************************************************************************ ****** -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Meadows, Andrew Sent: Thursday, 21 October, 2004 16:30 To: [EMAIL PROTECTED] Subject: RC=12 I was wondering if anyone else has had this problem. I have multiple windows 2003 servers that have TSM clients on them ranging from 5.2.1.1 to 5.2.3.0 backing up to a AIX 5.1 server with TSM server version 5.2.1.1. When the incremental backup starts the first thing that it starts with is the System State. When TSM attempts to use Virtual Shadow Copy in Windows it fails with a error message and ultimately causes the backup to show as failed. Will attach error message below received in dsmerror.log. I have checked on IBM's website and all that is mentioned is that if Open File support is installed that you may have problems. http://www-1.ibm.com/support/docview.wss?rs=663&context=SSGSG7&q=windows +server+2003&uid=swg21121552&loc=en_US&cs=utf-8&lang=en Open file support is not on these machines and never has been. Has anyone else seen this problem and if so how have you fixed it? DSMerror.log --- 10/20/2004 23:15:35 fioGetAttrib(\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy27\WINDOWS\sy stem32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}) failed. ******************************************** This message is intended only for the use of the Addressee and may contain information that is PRIVILEGED and CONFIDENTIAL. If you are not the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please erase all copies of the message and its attachments and notify us immediately. Thank you. ********************************************
