We had this message once when the Exchange administrators didn't make sure the backup admins ID had the query right in in Exchange. Have someone who administers Exchange sign on and launch the TDP for mail to see if the error occurs or not. The manual lists the Exchange permissions required to backup Exchange. Or, you could also use a presched or postsched job to run the backup and see if it works.
Adam Sulis <[EMAIL PROTECTED]> wrote: We have installed two Windows 2003 servers (named server59 and server60), and established a MSCS clustered Exchange 2003 Server (named server66). When we launch the TSM for Mail client, we get an ACN5238E error: Unable to retrieve the domain information for the Microsoft Exchange Server. The DSM.OPT file has server66 as the nodename, Clusternode=yes, and the node is created on the TSM server (standard policy domain, with all server defaults). When launching the client, we specify the /excserver=server66 switch. We are launching the client on the server that currently owns the Exchange server in the cluster. I know the Shortcut switch works, because launching as above gives the ACN5238 error, but if I change the server66 to a server67 (does not exist), I get an Exchange Server not found (not running) error. TSM Server is 5.2.2 and TDPExch is 5.2. Any ideas appreciated. Adam Sulis DNIS6-5 2nd Floor, Tunney's Pasture L002 Tel (613) 998-9093 [EMAIL PROTECTED] --------------------------------- Do you Yahoo!? Read only the mail you want - Yahoo! Mail SpamGuard.
