I am now getting the same errors. We have tried restarting exchange and then rebooting the Exchange server, no luck. In the event viewer we are getting a event id of 217.
We found this in the Microsoft knowledge base See the issue under cause. Can this be the problem with TDP for Exchange???? You cannot successfully perform an online backup information store databases on your Exchange Server 2003 SP1 computer, and event ID 217 is logged Article ID : 889528 Last Review : December 23, 2004 Revision : 1.1 SYMPTOMS When you try to perform an online backup of the information store databases on your Microsoft Exchange Server 2003 Service Pack 1 (SP1) computer, the backup is not successful. The following event is logged to the Application log:Event ID: 217 Source: ESE Type: Error Category: Logging/Recovery Description: Error -4001 During backup of a database location. The database will be unable to restore. Note The -4001 error code corresponds to a JET_errFileIOBeyondEOF error condition. CAUSE Under certain circumstances, the information store backups may fail because of a "beyond end of file (EOF)" condition. In Exchange Server 2003 SP1, the Extensible Storage Engine (ESE) pre-extends the information store database as an optimization feature. However, backup software may not be compatible with this feature. Therefore, backups that are created may be unusable. RESOLUTION Hotfix information A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 2003 service pack that contains this hotfix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/default.aspx?scid=fh; <http://support.microsoft.com/default.aspx?scid=fh;> [LN];CNTACTMS Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. -----Original Message----- From: Del Hoobler [mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ] Sent: Thursday, November 11, 2004 3:26 PM To: ADSM-L@VM.MARIST.EDU Subject: Re: Exchange TDP 5211 Storage Group Failing Ray, This return code and message is coming from the Exchange Server itself. >From the Exchange message file (esebkmsg.h, in the Microsoft API): // // MessageId: hrErrorFromESECall // // MessageText: // // Error returned from an ESE function call (%d). // #define hrErrorFromESECall ((HRESULT)0xC7FF1004L) This means that there was a problem within Exchange Server of some type. Did you look in the Event Log to see if there was additional information that might help you identify the problem was? Other things to try would be to stop and restart all Exchange services or even reboot the machine. We have found that Exchange sometimes gets into funny states that only a reboot/restart will fix. Thanks, Del ---------------------------------------------------- "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> wrote on 11/11/2004 12:00:25 PM: > I am running an AIX 5.2 TSM 5.2.3 server and have a win2003 server > running TDP 5.2.1.1. One Storage group (the second backs up fine the > other (first) keeps getting the following error. This is also Exchange > 2003. Has anyone ever seen this? > > 11/11/2004 01:58:30 ACN5798E MS Exchange API HRESEBACKUPREADFILE() > failed with HRESULT: 0xc7ff1004 - Error returned from an ESE function > call (-4001). > > 11/11/2004 01:58:30 Retrying failed backups... > > 11/11/2004 03:39:27 Backup of storage group First Storage Group failed. > > 11/11/2004 03:39:27 ACN5798E MS Exchange API HRESEBACKUPREADFILE() > failed with HRESULT: 0xc7ff1004 - Error returned from an ESE function > call (-4001). >