>Read http://www.chiark.greenend.org.uk/~sgtatham/bugs.html ...
Good one, Jurjen. Perusing redbooks, I came upon a good general source of TSM problem analysis guidance in an unlikely place: redpaper Certification Study Guide for IBM Tivoli Storage Manager Version 5.2 (http://www.redbooks.ibm.com/abstracts/REDP3934.html) Its chapter 6 is an excellent place for new customers to start, and 6.2.3 poses questions that are worth reviewing before posting. This redpiece also has a nutshell summary of the product, as well as deployment guidance. Worth a look. Richard Sims
