I don't know the specific trouble, but I suspect it is some kind of configuration issue. The only advice I can offer is to try removing and reinstalling the client:
1) Stop all running instances of the TSM client, including services (journal, scheduler, CAD, remote client agent) and interactive applications (GUI, command line, etc.). 2) Remove all TSM client services. 3) Uninstall the TSM client. Save any residual files you might need (like dsm.opt), but otherwise you can clean out the ..\Tivoli\TSM\bacilent directory. 4) Clean up any residual TSM registry entries. BE CAREFUL! If you are not comfortable editing the registry, have your Windows system administrator help you out. - The HKLM\SOFTWARE\IBM\ADSM\CurrentVersion\BackupClient key can be removed. - Any residual client service values left in the HKLM\SOFTWARE\IBM\ADSM\CurrentVersion\EnterpriseMgmtClients\Services can be removed. - Any keys whose names match your client services can be removed from HKLM\SYSTEM\CurrentControlSet\Services 5) Reinstall the TSM client and copy your options file back in. 6) Verify the installation by running a simple command line backup and restore for a small file. 7) Recreate your client services. Then see how it goes. If you continue to have problems, you should contact IBM technical support for further assistance. Regards, Andy Andy Raibeck IBM Software Group Tivoli Storage Manager Client Development Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED] Internet e-mail: [EMAIL PROTECTED] The only dumb question is the one that goes unasked. The command line is your friend. "Good enough" is the enemy of excellence. "ADSM: Dist Stor Manager" <[email protected]> wrote on 2005-05-16 09:12:28: > > One of the client admins here installed Windows TSM Client Version > 5, Release 2, Level 4.0 on a Win2000 machine. > All is okay for about 5 seconds then the TSM Scheduler service just > stops. The client dsmerror.log shows the following message; > > UseExternalTimer: Unable to open timer file '\s4l8.', errno=2, > error:No such file or directory > > That is the only error message that shows up anywhere. The > dsmsched.log only says that the scheduler was stopped. > I've searched the IBM Information Center and Richard Sims ADSM/TSM QuickFacts > but neither came up with any hits. Has anyone else run accross this > type of error before? > > Thanks in advance if any can help :~) > Shannon > > > > > > > Madison Gas & Electric Co > Operations Analyst -Data Center Services > Information Management Systems > [EMAIL PROTECTED] > Office 608-252-7260
