The TSM development staff has just finished the initial implementation of a tool that will assist Tivoli Storage Manager admins with their support issues. It is called IBM Support Assistant ( ISA) and is available via the download section at the TSM Support page: http://www-306.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html
ISA is a cross-product extensible client application that increases your capacity for self-help by making it easier to access support resources. ISA allows you to add plug-ins for the IBM products you use, creating a customized support experience for your configuration. The Tivoli Storage Manager Server product plug-in enhances the Search, Education, Support Links and Service component of IBM Support Assistant. As more plugins become available for TSM we will announce them here. __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com
