Did the library show the tape as mounted or mounting? We see a tape drive in the state you describe several times a week, but we have only seen what you describe once and the library had the tape in the mount queue. We were reset the library and TSM timed out the hung process, which is only a little better than resetting the TSM server.
TSM 5.2.2.4 on AIX. Andy Huebner -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Patterson, Scott Sent: Wednesday, December 14, 2005 8:41 AM To: [email protected] Subject: [ADSM-L] 3494 - volume "ready at load point" message... Morning all, We are running TSM 5.2.6 (AIX) using an IBM 3494 library. Occasionally we have see the following situation occur - a process or session believes itself to be waiting on a mount. If we query the library console (search volser) and/or use MTLIB commands we'll find the volume "mounted" in a drive. The message on the drive LCD says "ready at load point" but it never gets to the point where the VOLSER is blinking on the display. We've tried pausing the library and manually ejecting the tape and then manually inserting the tape. The TSM process (has been a session as well) does not pick up... it still waits thinking it is waiting for the volume. We have also tried ejecting the volume and putting it in the recovery slot. The library puts the volume back "home" but the TSM process still thinks it is waiting on a mount. At this point, cancelling the process usually doesn't work and we find ourselves hunting for a good time to halt TSM, just to kill the process and get it started again. Any ideas on what to try in this situation to cancel the session and help avoid halting TSM? Thanks so much! Scott This e-mail (including any attachments) is confidential and may be legally privileged. If you are not an intended recipient or an authorized representative of an intended recipient, you are prohibited from using, copying or distributing the information in this e-mail or its attachments. If you have received this e-mail in error, please notify the sender immediately by return e-mail and delete all copies of this message and any attachments. Thank you.
