There is too little information to do any more than speculate (guess). When troubleshooting problems, you need to consider the system as a whole, and not focus only on the area where the problem was immediately evident (in this case, dsmsched.log). For TSM, you need to consider, at a minimum, the TSM server (where the schedule is defined), the TSM client scheduler (which writes dsmsched.log) , the TSM client acceptor (CAD) which you are using to manage the scheduler, and the environment as a whole (client machine, server machine, network, and any other related patterns that might provide insight).
So with that in mind, your investigations should include examination of: - The TSM server activity log for the duration of the schedule window (from 17:43 through whatever the duration of the schedule is). - The TSM server schedule definition and associations, to ensure that the schedule definition or associations have not changed unexpectedly. - The TSM client acceptor log file (dsmwebcl.log). - The TSM client error logs (dsmerror.log, dsierror.log) - The TSM client schedule log (dsmsched.log, which you've already examined somewhat) - The TSM client options file to verify that the options are configured correctly for your environment Also check the following: Prevalence of the problem. For example, determine whether this happens every day, or just one time. Check whether any other clients are affected, or if only this one client is affected. Check whether there are any networking issues (network itself, firewall, etc.) that might have contributed to the schedule being missed Check whether the CAD was stopped, or the machine powered down at the time the schedule was to run. Check the schedule duration. Very short duration (for example, 5 minutes or less) might not run. Make sure the schedule has a reasonable duration. I recommend at least 1 hour. Check whether the TSM server was running and available to clients at the time the backup was supposed to run. There are almost certainly other things to investigate, too, but this should help you get started. Regards, Andy Andy Raibeck IBM Software Group Tivoli Storage Manager Client Development Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED] Internet e-mail: [EMAIL PROTECTED] IBM Tivoli Storage Manager support web page: http://www-306.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html The only dumb question is the one that goes unasked. The command line is your friend. "Good enough" is the enemy of excellence. "ADSM: Dist Stor Manager" <[email protected]> wrote on 08/23/2006 07:09:56 AM: > yeah, okay ... thanks > so ... what do you think why is there 8 hours gap ? > > g. > ----- Original Message ----- > From: "Large, M (Matthew)" <[EMAIL PROTECTED]> > To: <[email protected]> > Sent: Wednesday, August 23, 2006 3:44 PM > Subject: Re: scheduler problem > > > Fairly basic stuff here - the TSM scheduler must be running within the > schedule window if you want TSM to do something. > > This line in the schedule log: > 08/22/06 14:39:53 Scheduler has been stopped. > > And this line after it: > 08/22/06 22:39:55 Scheduler has been started by Dsmcad. > > Indicate that the scheduler was not up when the TSM server tried to > contact it - I guess you have it as a MISSED schedule? > > Quote "Either the window has elapsed or the schedule has been deleted > :-S which is not true" > > TSM is correct in reporting that the window had elapsed. > > We have shadow scripts here to ensure that if the scheduler falls over, > the script picks it up again. It may be worth your while implementing > something like this if you want to make sure you don't miss the > scheduled window for backup. > > Not to appear rude, but, this is simple stuff - please either go an a > course or read the manual(s). > > Regards, > Matthew > > -----Original Message----- > From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of > goc > Sent: 23 August 2006 14:16 > To: [email protected] > Subject: [ADSM-L] scheduler problem > > hi all, please look at this > > 08/22/06 > 14:39:53 ------------------------------------------------------------ > 08/22/06 14:39:53 Schedule Name: SDB_EXP_SCHED01 > 08/22/06 14:39:53 Action: Incremental > 08/22/06 14:39:53 Objects: /db/sdb11/backup01/backup/ > 08/22/06 14:39:53 Options: -su=yes -preschedulecmd="su - > oracle -c /db/sdb11/backup01/backup/sd > b1_do_bkup.sh" > 08/22/06 14:39:53 Server Window Start: 17:43:00 on 08/22/06 > 08/22/06 > 14:39:53 ------------------------------------------------------------ > 08/22/06 14:39:53 Scheduler has been stopped. > > 08/22/06 22:39:55 Scheduler has been started by Dsmcad. > 08/22/06 22:39:55 Querying server for next scheduled event. > 08/22/06 22:39:55 Node Name: SDB > 08/22/06 22:39:55 Session established with server TSM01: AIX-RS/6000 > > > why didn't scheduler start at 17:43 on 22.8 (yesterday) ???? > the message in error log says : > > Either the window has elapsed or the schedule has been deleted > > :-S which is not true > > i'm confused. i asked for help month ago and nothing :-) > _____________________________________________________________ > > This email (including any attachments to it) is confidential, legally > privileged, subject to copyright and is sent for the personal attention of > the intended recipient only. 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