Issue ts3310 related there should be configuration on the library console to assign io slots for library partition.I remember that configuration can not be done via web gui .
-----Original Message----- From: Schneider, John <[EMAIL PROTECTED]> Sent: Friday, 11 May 2007 6:12 AM To: [email protected] <[email protected]> Subject: [ADSM-L] Checkouts fail, but checkins work on new TS3310 library Greetings, We just installed a new TS3310 tape library on a Windows 2003 server running TSM 5.3.4.0. We configured library with all devices and slots in one partition. The library and drive drivers installed fine, and the library and paths defined to the TSM server without a hitch. The strange symptom is, we can label and checkin tapes to the library, but we can't check them out again. We receive ANR8942E, telling us it couldn't move the tape volume from the original slot to slot 16. 05/10/2007 14:13:35 ANR2017I Administrator SCHNJD issued command: CHECKOUT libv ibm3576 fs0061l3 checkl=no remove=bulk (SESSION: 445) 05/10/2007 14:13:35 ANR0984I Process 13 for CHECKOUT LIBVOLUME started in the BACKGROUND at 14:13:35. (SESSION: 445, PROCESS: 13) 05/10/2007 14:13:35 ANR8434I CHECKOUT LIBVOLUME: Operation for volume FS0061L3 in library IBM3576 started as process 13. (SESSION: 445, PROCESS: 13) 05/10/2007 14:13:35 ANR0609I CHECKOUT LIBVOLUME started as process 13. (SESSION: 445, PROCESS: 13) 05/10/2007 14:15:48 ANR8942E Could not move volume FS0061L3 from slot-element 4096 to slot-element 16. (SESSION: 445, PROCESS: 13) 05/10/2007 14:16:12 ANR8437E CHECKOUT LIBVOLUME for volume FS0061L3 in library IBM3576 failed. (SESSION: 445, PROCESS: 13) 05/10/2007 14:16:12 ANR0985I Process 13 for CHECKOUT LIBVOLUME running in the BACKGROUND completed with completion state FAILURE at 14:16:12. (SESSION: 445, PROCESS: 13) When we put tapes into that same slot, slot 16 (the topmost I/O slot) we can successfully check them in: 05/10/2007 14:39:50 ANR2017I Administrator SCHNJD issued command: CHECKIN libv ibm3576 search=bulk waitt=0 checkl=barc stat=private (SESSION: 486) 05/10/2007 14:39:50 ANR0984I Process 16 for CHECKIN LIBVOLUME started in the BACKGROUND at 14:39:50. (SESSION: 486, PROCESS: 16) 05/10/2007 14:39:50 ANR8422I CHECKIN LIBVOLUME: Operation for library IBM3576 started as process 16. (SESSION: 486, PROCESS: 16) 05/10/2007 14:39:50 ANR0609I CHECKIN LIBVOLUME started as process 16. (SESSION: 486, PROCESS: 16) 05/10/2007 14:39:50 ANR0405I Session 486 ended for administrator SCHNJD (WebBrowser). (SESSION: 486) 05/10/2007 14:42:50 ANR8430I Volume FS0078L3 has been checked into library IBM3576. (SESSION: 486, PROCESS: 16) 05/10/2007 14:43:20 ANR8431I CHECKIN LIBVOLUME process completed for library IBM3576; 1 volume(s) found. (SESSION: 486, PROCESS: 16) 05/10/2007 14:43:20 ANR0985I Process 16 for CHECKIN LIBVOLUME running in the BACKGROUND completed with completion state SUCCESS at 14:43:20. (SESSION: 486, PROCESS: 16) They also checkin or label successfully from other slots, too. Once the tapes are checked in, TSM can mount and umount them with no problem. But TSM can't check anything out. A Show Slots gives us: PVR slot information for library IBM3576. Library : IBM3576 Product Id : 3576-MTL Support module : 4 Mount count : 0 Drives : 4 Slots : 78 Changers : 1 Import/Exports : 18 Device : \\.\CHANGER1 Drive 0, element 256 Drive 1, element 257 Drive 2, element 258 Drive 3, element 259 Changer 0, element 1 ImpExp 0, element number 16 ImpExp 1, element number 17 ImpExp 2, element number 18 ImpExp 3, element number 19 ImpExp 4, element number 20 ImpExp 5, element number 21 ImpExp 6, element number 22 ImpExp 7, element number 23 ImpExp 8, element number 24 ImpExp 9, element number 25 ImpExp 10, element number 26 ImpExp 11, element number 27 ImpExp 12, element number 28 ImpExp 13, element number 29 ImpExp 14, element number 30 ImpExp 15, element number 31 ImpExp 16, element number 32 ImpExp 17, element number 33 Slot 0, status Allocated, element number 4096, barcode present, barcode value , devT=LTO, mediaT=417, elemT=ANY Slot 1, status Allocated, element number 4097, barcode present, barcode value , devT=LTO, mediaT=417, elemT=ANY Slot 2, status Allocated, element number 4098, barcode not present, barcode value <>, devT=LTO, mediaT=417, elemT=ANY Slot 3, status Allocated, element number 4099, barcode present, barcode value , devT=LTO, mediaT=417, elemT=ANY Slot 4, status Allocated, element number 4100, barcode present, barcode value , devT=LTO, mediaT=417, elemT=ANY Slot 5, status Allocated, element number 4101, barcode present, barcode value , devT=LTO, mediaT=417, elemT=ANY Slot 29, status Allocated, element number 4125, barcode present, barcode value , devT=LTO, mediaT=417, elemT=ANY Slot 30, status Allocated, element number 4126, barcode not present, barcode value <>, devT=LTO, mediaT=417, elemT=ANY Slot 31, status Allocated, element number 4127, barcode present, barcode value , devT=LTO, mediaT=417, elemT=ANY Slot 55, status Allocated, element number 4151, barcode present, barcode value , devT=LTO, mediaT=417, elemT=ANY Slot 56, status Allocated, element number 4152, barcode present, barcode value , devT=LTO, mediaT=417, elemT=ANY Slot 57, status Full, element number 4153, barcode present, barcode value , devT=LTO, mediaT=417, elemT=ANY Slot 58, status Allocated, element number 4154, barcode present, barcode value , devT=LTO, mediaT=417, elemT=ANY Slot 73, status Allocated, element number 4169, barcode present, barcode value , devT=LTO, mediaT=417, elemT=ANY Slot 74, status Allocated, element number 4170, barcode present, barcode value , devT=LTO, mediaT=417, elemT=ANY Slot 75, status Allocated, element number 4171, barcode present, barcode value , devT=LTO, mediaT=417, elemT=ANY Slot 76, status Allocated, element number 4172, barcode present, barcode value , devT=LTO, mediaT=417, elemT=ANY slot element range 4096 - 4173 which looks like it can see the 18 I/O slots just fine. We have an identical library on another TSM server that I think is setup identically. I set them both up myself, and did the other one just a couple months ago. They are both running the same library and drive firmware, 320G.GS006 and 69U2, respectively. Any suggestions greatly appreciated. Best Regards, John D. Schneider Sr. System Administrator - Storage Sisters of Mercy Health System 3637 South Geyer Road St. Louis, MO. 63127 Email: [EMAIL PROTECTED] Office: 314-364-3150, Cell: 314-486-2359
