Try running the following from an OS command prompt: vssadmin list writers
How long does that take to run? Next, start dsmc and let it sit. Does it *eventually* start? Let it sit for a long time if needed.... how long does it take to start up? Regards, Andy Andy Raibeck IBM Software Group Tivoli Storage Manager Client Product Development Level 3 Team Lead Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED] Internet e-mail: [EMAIL PROTECTED] IBM Tivoli Storage Manager support web page: http://www.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html The only dumb question is the one that goes unasked. The command line is your friend. "Good enough" is the enemy of excellence. "ADSM: Dist Stor Manager" <[email protected]> wrote on 2008-03-10 07:03:18: > Hi ADSMers, > > I've not seen this kind of problem before - I have a Win32 client (5.4.1.0) > which can ping it's Solaris10 TSM server (5.4.1.2), but fails to connect. > Starting dsmc from the command line brings me no prompt, TSM appears to > deliver nothing to the screen, or the dsmerror.log. > > So I ran a service trace and it all seems normal up to: > > plug-in name : PISNAPSHOT > Library Path : .\plugins\pivss.dll > plug-in Version : 5.4.1.0 > Plugin specific-info : <Provider:VSS> <Stack Position:Volume Manager> > <SnapFuncMap:0x00002008> > =========================================== > 03/10/2008 13:42:13.335 [005696] [8340] : piLicense.cpp ( 174): > piLoadLicense() entry > 03/10/2008 13:42:13.335 [005696] [8340] : piLicense.cpp ( 324): > piLoadLicense() exit, no license file required > 03/10/2008 13:42:13.350 [005696] [8340] : optservices.cpp (5368): > poEnvVarInit: Entry > 03/10/2008 13:42:13.350 [005696] [8340] : psfsinfo.cpp (3545): > psGetUncName(): Enter with path 'C:\' > 03/10/2008 13:42:13.350 [005696] [8340] : vssreq.cpp ( 761): > VssRequestor::InitializeVss(): reqType=3, usageType=3 > 03/10/2008 13:42:13.350 [005696] [8340] : vssreq.cpp ( 832): > VssRequestor::InitializeVss(): VSS[CreateVssBackupComponents] > 03/10/2008 13:42:13.350 [005696] [8340] : vssreq.cpp ( 851): > VssRequestor::InitializeVss(): VSS[InitializeForBackup] > 03/10/2008 13:42:13.366 [005696] [8340] : vssreq.cpp ( 869): > VssRequestor::InitializeVss(): VSS[SetBackupState] > 03/10/2008 13:42:13.366 [005696] [8340] : vssreq.cpp (3339): > VssQuerySystemWriters(): Entry --- querying for files to exclude from > backup.. > 03/10/2008 13:42:13.366 [005696] [8340] : vssreq.cpp (3345): > VSS[GatherWriterMetadata] > 03/10/2008 13:42:13.366 [005696] [8340] : vssreq.cpp (8407): > VssRequestor::QueryStatus(): VSS - waiting for asynchronous operation to > complete for caller 'VssQuerySystemWriters()' > > At which point (after 1 minute) I ctrl-c out and this is written: > > unknown thread -1================> > 03/10/2008 13:43:36.362 [005696] [8740] : psthread.cpp (1099): > ?????????????????????????????????????? > ??03/10/2008 13:43:36.362 [005696] [8740] : psthread.cpp (1108): > ConsoleEventHandler(): Cleaning up and terminating Process ... > > I'm unable to stop the dsmcad service through the normal method (Error 1053: > The service did not respond to the start or control request in a timely > fashion); terminating the process from TaskManager is the only way to stop > it. It starts happily enough but doesn't write anything to the > dsmerror/sched.log. Dsm.exe also does nothing. > > This is all I have to go on, so any help is hugely appreciated! > > Many Thanks, > Matthew > > > This e-mail and any attachments are confidential and intended solely > for the addressee and may also be privileged or exempt from > disclosure under applicable law. If you are not the addressee, or > have received this e-mail in error, please notify the sender > immediately, delete it from your system and do not copy, disclose or > otherwise act upon any part of this e-mail or its attachments. > > Internet communications are not guaranteed to be secure or virus-free. > The Barclays Group does not accept responsibility for any loss > arising from unauthorised access to, or interference with, any > Internet communications by any third party, or from the transmission > of any viruses. Replies to this e-mail may be monitored by the > Barclays Group for operational or business reasons. > > Any opinion or other information in this e-mail or its attachments > that does not relate to the business of the Barclays Group is > personal to the sender and is not given or endorsed by the Barclays Group. > > Barclays Bank PLC.Registered in England and Wales (registered no. 1026167). > Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom. > > Barclays Bank PLC is authorised and regulated by the Financial > Services Authority.
