I don't think the 2 things are related at all, I've seen them happen independently.
It's inconvenient I know, but I wouldn't spend more time on it until you've tried a reboot. Sometimes that clears up the ASR backup failure. On 6/20/08, Zoltan Forray/AC/VCU <[EMAIL PROTECTED]> wrote: > > TSM client - Windows 2003 server - SP2 x64 5.5.0.6 > > Started seeing these errors: > > 06/19/2008 11:02:58 ANS1009W An error occurred processing the operating > system include/exclude statements. > The error was detected while processing: > > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackup\DRM. > RC = 13. > > Went through the registry editing/key correction process as per IBM doc. > > Now we get the errors: > > 06/20/2008 10:49:17 ANS1468E Backing up Automated System Recovery (ASR) > files failed. No files will be backed up. > > Did everything suggested. Deleted ASR stuff on TSM > server........Completely deleted the C:\adsm.sys directory > > All to no avail. Manual and scheduled backups still fail. > > User even tried complete un/reinstall of the TSM client. > > Any other suggestions to fix this? >
