We have seen this problem when the tape drive is powered off then back on. It appears that the tape driver is messed up after this power cycle. It does not happen that often, so the fixing procedure has not been totally worked out. This is with the ibm tape drivers on windows. If in the changer does not seem to show up in the Device Manager app within the Computer Management app. Then reinstall the windows driver. The changer is defined, but as an unknown device. That does not always seem to fix TSM (in our case TSM is an old version). If tsm will not bring the path online, I have fixed that by deleting the path and defining it again.
Len -----Original Message----- From: ADSM: Dist Stor Manager [mailto:ads...@vm.marist.edu] On Behalf Of Staun Sent: Tuesday, December 22, 2009 4:07 AM To: ADSM-L@VM.MARIST.EDU Subject: [ADSM-L] ANR844E: UPDATE PATH: Library MSL5060 is currently unavailab All of a sudden our drives cannot get online. we have 3 drives where two of them say Path Online=No Tried to update Online=yes without luck - getting the error in subject. Any ideas what to do to get the drives back online? tsm: SRV-BCK-HK1_SERVER1>q library f=d Session established with server SRV-BCK-HK1_SERVER1: Windows Server Version 5, Release 4, Level 1.2 Server date/time: 12/22/2009 17:05:10 Last access: 12/22/2009 16:07:22 Library Name: MSL5060 Library Type: SCSI ACS Id: Private Category: Scratch Category: WORM Scratch Category: External Manager: RSM Media Type: Shared: No LanFree: ObeyMountRetention: Primary Library Manager: WWN: 00900D2633661DA5 Serial Number: 3G2CLBD99AVE AutoLabel: No Reset Drives: No Last Update by (administrator): ADMIN Last Update Date/Time: 01/02/2008 14:17:02 tsm: SRV-BCK-HK1_SERVER1>q drive f=d Library Name: MSL5060 Drive Name: LTO2_1 Device Type: LTO On-Line: Yes Read Formats: ULTRIUM2C,ULTRIUM2,ULTRIUMC,ULTR- IUM Write Formats: ULTRIUM2C,ULTRIUM2,ULTRIUMC,ULTR- IUM Element: 480 Drive State: UNKNOWN Volume Name: Allocated to: WWN: 50060B0000C14E0C Serial Number: HUP6G016WN Last Update by (administrator): B4ADMIN Last Update Date/Time: 10/13/2009 16:52:05 Cleaning Frequency (Gigabytes/ASNEEDED/NONE): ASNEEDED Library Name: MSL5060 Drive Name: LTO2_2 Device Type: LTO On-Line: Yes Read Formats: ULTRIUM2C,ULTRIUM2,ULTRIUMC,ULTR- IUM Write Formats: ULTRIUM2C,ULTRIUM2,ULTRIUMC,ULTR- IUM Element: 481 Drive State: UNKNOWN Volume Name: Allocated to: WWN: 50060B000033C63D Serial Number: HUL5J02644 Last Update by (administrator): B4ADMIN Last Update Date/Time: 10/13/2009 16:52:09 Cleaning Frequency (Gigabytes/ASNEEDED/NONE): ASNEEDED Library Name: MSL5060 Drive Name: LTO2_3 Device Type: LTO On-Line: Yes Read Formats: ULTRIUM2C,ULTRIUM2,ULTRIUMC,ULTR- IUM Write Formats: ULTRIUM2C,ULTRIUM2,ULTRIUMC,ULTR- IUM Element: 482 Drive State: UNKNOWN Volume Name: Allocated to: WWN: 50060B00005AFA45 Serial Number: HUL5M02225 Last Update by (administrator): B4ADMIN Last Update Date/Time: 12/10/2009 21:19:21 Cleaning Frequency (Gigabytes/ASNEEDED/NONE): ASNEEDED +---------------------------------------------------------------------- |This was sent by j...@rtx.dk via Backup Central. |Forward SPAM to ab...@backupcentral.com. +----------------------------------------------------------------------