Have you done any updating of firmware on the drives? TSM can assign a "trivial" encryption key at times. I have to go look some things up to give more detail, but situations can arise where a key other than the expected one.
-----Original Message----- From: ADSM: Dist Stor Manager [mailto:[email protected]] On Behalf Of Bruce T. Harvey Sent: Thursday, August 05, 2010 11:25 AM To: [email protected] Subject: [ADSM-L] Restore of encrypted files failing because entered key not recognized We are restoring files from our library, which were backed up using an encryption key we've manually defined. Most of the time, once I'm prompted for the key, the restoration goes just dandy. However, there are some files where the encryption key does not appear to be accepted, no matter what we do. We've only ever had this one key, so we have no idea why TSM is barfing on this. TSM Version 5, Release 4, Level 2.4, server and client. Any ideas? Many thanks! Bruce T. >>> Bruce T. Harvey AIX Network Engineer The contents of this email are the property of PNC. If it was not addressed to you, you have no legal right to read it. If you think you received it in error, please notify the sender. Do not forward or copy without permission of the sender. This message may contain an advertisement of a product or service and thus may constitute a commercial electronic mail message under US Law. The postal address for PNC is 249 Fifth Avenue, Pittsburgh, PA 15222. If you do not wish to receive any additional advertising or promotional messages from PNC at this e-mail address, click here to unsubscribe. https://pnc.p.delivery.net/m/u/pnc/uni/p.asp By unsubscribing to this message, you will be unsubscribed from all advertising or promotional messages from PNC. Removing your e-mail address from this mailing list will not affect your subscription to alerts, e-newsletters or account servicing e-mails. IMPORTANT: E-mail sent through the Internet is not secure. Legg Mason therefore recommends that you do not send any confidential or sensitive information to us via electronic mail, including social security numbers, account numbers, or personal identification numbers. Delivery, and or timely delivery of Internet mail is not guaranteed. Legg Mason therefore recommends that you do not send time sensitive or action-oriented messages to us via electronic mail. This message is intended for the addressee only and may contain privileged or confidential information. Unless you are the intended recipient, you may not use, copy or disclose to anyone any information contained in this message. If you have received this message in error, please notify the author by replying to this message and then kindly delete the message. Thank you.
