TSM is trying to contact the server on port 4325 11/08/10 00:02:13 ANR2716E Schedule prompter was not able to contact client svbser1 using type 1 (xx.xx.xx 4325. (SESSION: 2865)
I've seen this when a firewall was active between TSM and the client. It that case you need to use a WEBPorts option in the client so there is a fixed port being used and then open that port in the firewall. >>> Timothy Hughes <[email protected]> 11/9/2010 2:27 PM >>> Hi All, We have a linux client (5.5.2.7) that was currently backing up that has stopped for some reason, when I start the cad it looks like its ready to backup however it misses its backup each night. Has anyone else had similar issues with a linux backup [r...@svbser1]# tail dsmsched.log 11/09/2010 11:13:18 Next operation scheduled: 11/09/2010 11:13:18 ------------------------------------------------------------ 11/09/2010 11:13:18 Schedule Name: MIDNIGHT 11/09/2010 11:13:18 Action: Incremental 11/09/2010 11:13:18 Objects: 11/09/2010 11:13:18 Options: 11/09/2010 11:13:18 Server Window Start: 00:00:01 on 11/10/2010 11/09/2010 11:13:18 ------------------------------------------------------------ 11/09/2010 11:13:18 Scheduler has been stopped. nothing in the dsmerror.log that would show the cause [r...@svbser1]# tail dsmerror.log 11/05/2010 09:47:24 ANS1141W Unknown command - ls 11/05/2010 14:57:50 ANS1141W Unknown command - exit 11/05/2010 14:57:52 ANS1141W Unknown command - \quit 11/05/2010 14:57:53 ANS1141W Unknown command - exit Nothing in the dsmsched.log it just shows it ready for the next backup but it never backs up tail -100 dsmsched.log 11/04/2010 09:05:14 --- SCHEDULEREC QUERY BEGIN 11/04/2010 09:05:14 --- SCHEDULEREC QUERY END 11/04/2010 09:05:14 Next operation scheduled: 11/04/2010 09:05:14 ------------------------------------------------------------ 11/04/2010 09:05:14 Schedule Name: MIDNIGHT 11/04/2010 09:05:14 Action: Incremental 11/04/2010 09:05:14 Objects: 11/04/2010 09:05:14 Options: 11/04/2010 09:05:14 Server Window Start: 00:00:01 on 11/05/2010 11/04/2010 09:05:14 ------------------------------------------------------------ 11/04/2010 09:05:14 Scheduler has been stopped. 11/05/2010 13:54:12 Server Version 6, Release 1, Level 4.2 11/05/2010 13:54:12 Server date/time: 11/05/2010 13:54:12 Last access: 11/05/2010 13:53:12 11/05/2010 13:54:12 --- SCHEDULEREC QUERY BEGIN 11/05/2010 13:54:12 --- SCHEDULEREC QUERY END 11/05/2010 13:54:12 Next operation scheduled: 11/05/2010 13:54:12 ------------------------------------------------------------ 11/05/2010 13:54:12 Schedule Name: MIDNIGHT 11/05/2010 13:54:12 Action: Incremental 11/05/2010 13:54:12 Objects: 11/05/2010 13:54:12 Options: 11/05/2010 13:54:12 Server Window Start: 00:00:01 on 11/06/2010 11/05/2010 13:54:12 ------------------------------------------------------------ 11/05/2010 13:54:12 Scheduler has been stopped. 11/06/2010 20:52:27 Server Version 6, Release 1, Level 4.2 11/06/2010 20:52:27 Server date/time: 11/06/2010 20:52:27 Last access: 11/06/2010 20:51:26 11/06/2010 20:52:27 --- SCHEDULEREC QUERY BEGIN 11/06/2010 20:52:27 --- SCHEDULEREC QUERY END 11/06/2010 20:52:27 Next operation scheduled: 11/06/2010 20:52:27 ------------------------------------------------------------ 11/06/2010 20:52:27 Schedule Name: MIDNIGHT 11/06/2010 20:52:27 Action: Incremental 11/06/2010 20:52:27 Objects: 11/06/2010 20:52:27 Options: 11/06/2010 20:52:27 Server Window Start: 00:00:01 on 11/07/2010 11/06/2010 20:52:27 ------------------------------------------------------------ 11/06/2010 20:52:27 Scheduler has been stopped. 11/07/2010 08:51:21 Server Version 6, Release 1, Level 4.2 11/07/2010 08:51:21 Server date/time: 11/07/2010 08:51:21 Last access: 11/07/2010 08:50:20 11/07/2010 08:51:21 --- SCHEDULEREC QUERY BEGIN 11/07/2010 08:51:21 --- SCHEDULEREC QUERY END 11/07/2010 08:51:21 Next operation scheduled: 11/07/2010 08:51:21 ------------------------------------------------------------ 11/07/2010 08:51:21 Schedule Name: MIDNIGHT 11/07/2010 08:51:21 Action: Incremental 11/07/2010 08:51:21 Objects: 11/07/2010 08:51:21 Options: 11/07/2010 08:51:21 Server Window Start: 00:00:01 on 11/08/2010 11/07/2010 08:51:21 ------------------------------------------------------------ 11/07/2010 08:51:21 Scheduler has been stopped. 1 11/09/2010 11:13:18 Server Version 6, Release 1, Level 4.2 11/09/2010 11:13:18 Server date/time: 11/09/2010 11:13:17 Last access: 11/09/2010 11:12:17 11/09/2010 11:13:18 --- SCHEDULEREC QUERY BEGIN 11/09/2010 11:13:18 --- SCHEDULEREC QUERY END 11/09/2010 11:13:18 Next operation scheduled: 11/09/2010 11:13:18 ------------------------------------------------------------ 11/09/2010 11:13:18 Schedule Name: MIDNIGHT 11/09/2010 11:13:18 Action: Incremental 11/09/2010 11:13:18 Objects: 11/09/2010 11:13:18 Options: 11/09/2010 11:13:18 Server Window Start: 00:00:01 on 11/10/2010 11/09/2010 11:13:18 ------------------------------------------------------------ 11/09/2010 11:13:18 Scheduler has been stopped. TSM server log shows 11/08/10 00:02:13 ANR2716E Schedule prompter was not able to contact client svbser1 using type 1 (xx.xx.xx 4325. (SESSION: 2865) dsm.opt file SErvername xxxx COMMmethod TCPip TCPPort 1500 TCPServeraddress xxxx.xxx.xxxx.xx.xx Nodename xxxxxx Passwordaccess generate TCPclientaddress xx.xx.xx.xx Httpport 1581 *Exclude.backup /.../core Exclude.backup /tmp/.../* *Exclude.dir /.netscape/cache Include /.../dsmwebcl.log special Include /.../dsmsched.log special tcpw 64 tcpb 32 Resourceutilization 4 ERRORLOGname /opt/tivoli/tsm/client/ba/bin/dsmerror.log SCHEDLOGName /opt/tivoli/tsm/client/ba/bin/dsmsched.log Errorlogretention 14 Schedlogretention 7 Schedmode prompted LARGECOMmbuffers YES MANAGEDSERVICES WEBCLIENT SCHEDULE I did find out one thing I am unable to ping our TSM Server from the client r...@svbser1 bin]# ping tsmserver.xxx.xxx.xx ping: unknown host tsmserver.xxx.xxx.xx [r...@svbser1 bin]# ping tsmserver.xxx.xxx.xx ping: unknown host tsmserver.xxx.xxx.xx [r...@svbser1 bin]# ping tsmserver.xxx.xxx.xx ping: unknown host tsmserver.xxxx.xxx.xx [r...@svbser1]# F.Y.I - there is no firewall and selinux is disabled However, I can ping our TSM from the other linux server using the same client and os it's backing of successfully. [r...@svbser2]# ping tsmserver.xxx.xxx.xx PING tsmserver.xxx.xxx.xx (22.22.22.22) 56(84) bytes of data. 64 bytes from tsmserver.xxx.xxx.xx (22.22.22.22): icmp_seq=1 ttl=252 time=0.336 ms 64 bytes from tsmserver.xxx.xxx.xx (22.22.22.22): icmp_seq=2 ttl=252 time=0.352 ms 64 bytes from tsmserver.xxx.xxx.xx (22.22.22.22): icmp_seq=3 ttl=252 time=0.273 ms 64 bytes from tsmserver.xxx.xxx.xx (22.22.22.22): icmp_seq=4 ttl=252 time=0.312 ms Thanks for any help, comments in advance!
