Joni, this doesn't look right to me, so PMR route is probably the best way to go.
One more thing to check, however: After issuing the query, check the TSM server activity log for any anomalous messages from around the time you issued the query. That might provide a further clue to the problem. Best regards, Andy Raibeck IBM Software Group Tivoli Storage Manager Client Product Development Level 3 Team Lead Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS Internet e-mail: [email protected] IBM Tivoli Storage Manager support web page: http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager "ADSM: Dist Stor Manager" <[email protected]> wrote on 2011-08-01 13:57:08: > From: "Moyer, Joni M" <[email protected]> > To: [email protected] > Date: 2011-08-01 14:23 > Subject: Re: ANS8001I return code 14 > Sent by: "ADSM: Dist Stor Manager" <[email protected]> > > Hi Andy, > > It looks like return code 14 says: > > RC_NOTAVAILABLE > ERROR > 14 > The command failed because the object to be operated upon is not available > > Here is the output from the last page of the output of the q drm * command: > > T19047 Vault 03/01/11 10:25:24 > T19055 Vault 04/05/11 10:35:11 > T19062 Vault 03/08/11 09:55:37 > T19071 Vault 03/08/11 09:55:39 > T19076 Vault 03/08/11 09:55:42 > T19102 Vault 05/24/11 10:05:00 > T19103 Vault 05/17/11 10:12:18 > T19112 Vault retrieve 05/17/11 10:12:15 > T19113 Vault 05/24/11 10:04:57 > T19118 Vault 05/17/11 10:12:12 > T19120 Vault 05/17/11 10:12:09 > T19141 Vault 05/17/11 10:12:03 > T19144 Vault 05/17/11 10:12:00 > T19189 Vault 05/17/11 10:11:54 > T19207 Vault 05/24/11 10:04:44 > T19208 Vault 05/24/11 10:04:41 > T19213 Vault 06/07/11 09:32:31 > T19220 Vault 05/24/11 10:04:37 > T19225 Vault 05/24/11 10:04:34 > T19231 Vault 05/24/11 10:04:31 > T19243 Vault 05/24/11 10:04:28 > T19244 Vault 05/24/11 10:04:25 > T19255 Vault 05/24/11 10:04:19 > T19265 Vault 05/24/11 10:04:13 > T19279 Vault 05/24/11 10:04:10 > T19281 Vault 05/31/11 09:47:04 > S00521 Mountable 08/01/11 09:07:27 QI6000 > S00512 Mountable 07/31/11 09:04:29 QI6000 > S00503 Mountable 07/30/11 09:04:41 QI6000 > S00243 Mountable 07/29/11 09:06:30 QI6000 > S00240 Mountable 07/28/11 09:06:44 QI6000 > S00026 Mountable 07/27/11 09:06:53 QI6000 > S00077 Mountable 07/26/11 09:08:26 QI6000 > S00275 Vault 07/26/11 13:31:32 > S00307 Vault retrieve 07/26/11 13:31:36 > S00335 Vault retrieve 07/26/11 13:31:40 > S00401 Vault retrieve 07/26/11 13:31:44 > S00319 Vault retrieve 07/26/11 13:31:52 > S00408 Vault retrieve 07/26/11 13:31:55 > S00431 Vault retrieve 07/19/11 10:08:54 > S00416 Vault retrieve 07/19/11 10:09:17 > S00353 Vault retrieve 07/19/11 10:09:39 > S00421 Vault retrieve 07/19/11 10:10:08 > S00368 Vault retrieve 07/19/11 10:10:49 > S00383 Vault retrieve 07/19/11 10:11:24 > > ANS8001I Return code 14. > > I am not seeing another error message. > > Just let me know if I am doing the wrong thing or looking in the > incorrect location. > > Thanks! > > -----Original Message----- > From: ADSM: Dist Stor Manager [mailto:[email protected]] On > Behalf Of Andrew Raibeck > Sent: Monday, August 01, 2011 1:47 PM > To: [email protected] > Subject: Re: ANS8001I return code 14 > > Hi Joni, > > The TSM Server Administrator's Reference has an appendex on the return > codes, so you check there for the meaning of the "14". > > Off-hand I'm not sure what would cause this, can you post complete output > showing the command as well as the messages you are seeing? I would > normally expect at least one other message to go with that ANS8001I, and > that other message probably provides the clue. > > Best regards, > > Andy Raibeck > IBM Software Group > Tivoli Storage Manager Client Product Development > Level 3 Team Lead > Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS > Internet e-mail: [email protected] > > IBM Tivoli Storage Manager support web page: > http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/ > Tivoli_Storage_Manager > > "ADSM: Dist Stor Manager" <[email protected]> wrote on 2011-08-01 > 13:34:16: > > > From: "Moyer, Joni M" <[email protected]> > > To: [email protected] > > Date: 2011-08-01 13:36 > > Subject: ANS8001I return code 14 > > Sent by: "ADSM: Dist Stor Manager" <[email protected]> > > > > Hi Everyone! > > > > I am using the dsmadmc command to do: q drm * against an AIX 5.5.5.0 > > TSM server and I am getting ANS8001I return code 14. Would anyone > > happen to know what could be causing this to occur? Or what I can > > look into to determine the root cause of the problem? > > > > Just let me know. > > > > Thanks! > > > > ________________________________ > > This e-mail and any attachments to it are confidential and are > > intended solely for use of the individual or entity to whom they are > > addressed. If you have received this e-mail in error, please notify > > the sender immediately and then delete it. If you are not the > > intended recipient, you must not keep, use, disclose, copy or > > distribute this e-mail without the author's prior permission. The > > views expressed in this e-mail message do not necessarily represent > > the views of Highmark Inc., its subsidiaries, or affiliates.
