Does the TSM client dsmsched.log indicate that the backups actually ran (or attempted to run)? If not, check the TSM server activity log for the duration of the backup window for messages related to this node and scheduled event.
If the dsmsched.log error shows that the backup ran, check it as well as the dsmerror.log again. I never say "never", but I am very hard pressed to think that the RC 12's are begin generated with no error whatsoever being identified in the dsmerror.log file, if not dsmsched.log. Especially check the ending statistics for the backup where it shows whether the backup completed successfully. If it says it completed successfully, then check your system for another scheduler, in case there are multiple schedulers and a different scheduler is having the problem. What is the scheduled action? Is it INCREMENTAL? Or something else? For example, if the scheduled action is COMMAND and it launches some script to perform the backup, then note that if the script does not exit with return code 0, the event will be treated as failed and the return code shown by QUERY EVENT will be that from the script (which would be a 12 in this case). If you use a PRESCHEDULECMD option as well, and the PRESCHEDULECMD operation does not end with return code 0, then this will also cause the backup to fail; in this case, though, the scheduled operation will not run. Best regards, Andy Raibeck IBM Software Group Tivoli Storage Manager Client Product Development Level 3 Team Lead Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS Internet e-mail: [email protected] IBM Tivoli Storage Manager support web page: http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager "ADSM: Dist Stor Manager" <[email protected]> wrote on 2011-08-17 04:40:50: > From: "Davis, Adrian" <[email protected]> > To: [email protected] > Date: 2011-08-17 04:44 > Subject: Help tracking down spurious "Failed 12" errors > Sent by: "ADSM: Dist Stor Manager" <[email protected]> > > When using "query event" to check my scheduled backups, I seem to be > getting "Failed 12" errors for a couple of backups which appear to > have been successful (This occurs every day for the same servers). > > I've checked the client schedule and error logs - but there is no > record of an error and all messages are what I would expect to see > for a successful backup. > > Any ideas where else I should look? > > Many Thanks, > =Adrian= > > DISCLAIMER > > This message is confidential and intended solely for the use of the > individual or entity it is addressed to. If you have received it in > error, please contact the sender and delete the e-mail. Please note > that we may monitor and check emails to safeguard the Council network > from viruses, hoax messages or other abuse of the Council’s systems. > To see the full version of this disclaimer please visit the following > address: http://www.lewisham.gov.uk/AboutThisSite/EmailDisclaimer.htm > > For advice and assistance about online security and protection from > internet threats visit the "Get Safe Online" website at > http://www.getsafeonline.org >
