This looks like Windows 2003 running a version 6.2 backup-archive client. For starters, check whether the pre-requisite hotfixes, as described in the TSM client requirements document, have been installed. You can find this document by going to the URL in my sig. In the "Featured links" section, click on "Client requirements"; then click on the link for the Microsoft Windows client.
For 6.2 clients on Windows, I recommend client level 6.2.3.1 or higher. Best regards, Andy Raibeck IBM Software Group Tivoli Storage Manager Client Product Development Level 3 Team Lead Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS Internet e-mail: [email protected] IBM Tivoli Storage Manager support web page: http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager "ADSM: Dist Stor Manager" <[email protected]> wrote on 2011-09-09 08:12:06: > From: "Davis, Adrian" <[email protected]> > To: [email protected] > Date: 2011-09-09 08:15 > Subject: Help Required Diagnosing ASR Backup Problem > Sent by: "ADSM: Dist Stor Manager" <[email protected]> > > I am getting the following messages in "dsmsched.log" when doing a > system state backup... > > > Backing up object 'COM+ REGDB Writer' component 'COM+ REGDB' using > shadow copy. > Backing up object 'Registry Writer' component 'Registry' using shadow copy. > Backing up object 'System Writer' component 'System Files' using shadow copy. > Backing up object 'Event Log Writer' component 'Event Logs' using shadow copy. > Backing up object 'IIS Metabase Writer' component 'IISMETABASE' > using shadow copy. > Backing up object 'WMI Writer' component 'Windows Managment > Instrumentation' using shadow copy. > ANS4085I Assigned '3356' objects from previous systemstate backup to > the new systemstate backup. > Backup of object 'SystemState' component 'System State' finished successfully. > ANS1228E Sending of object 'C:' failed > ANS1468E Backing up Automated System Recovery (ASR) files failed. > No files will be backed up. > Successful incremental backup of 'MYSERVER\SystemState\NULL\System > State\SystemState' > > > ...The "dsmerror.log" simply shows... > > > ANS1468E Backing up Automated System Recovery (ASR) files failed. > No files will be backed up. > > > ...There are no other error messages in either log. > > Is there a way to get more detailed information concerning this problem? > > Many Thanks, > =Adrian= > DISCLAIMER > > This message is confidential and intended solely for the use of the > individual or entity it is addressed to. If you have received it in > error, please contact the sender and delete the e-mail. Please note > that we may monitor and check emails to safeguard the Council network > from viruses, hoax messages or other abuse of the Council’s systems. > To see the full version of this disclaimer please visit the following > address: http://www.lewisham.gov.uk/AboutThisSite/EmailDisclaimer.htm > > For advice and assistance about online security and protection from > internet threats visit the "Get Safe Online" website at > http://www.getsafeonline.org >
