Hello TSM gurus, I am having trouble restoring an Exchange Mailbox on a Windows 2008 server. The full backup gets restored, and then it immediately get a ANS1017E (session rejected) when it tries to restore the incrementals. I already increased the IDLETIMEOUT value so the server doesn' t terminate the sessions.
Anyone seen it before? The same procedure works fine on other server with the same software versions. Software versions are: * Windows 2008 R2 * BAclient 6.2.3.1 * TDP Exchange 6.1.3.1 (6.1.3.2 doesn' t work because it searches for the mailbox only in the first Exchange Server in the AD) * TSM Server 5.5.5.2 Below an excerpt of the log: ========================================================================= 09/14/2011 19:45:51 Request : RESTORE MAILBOX BEGIN 09/14/2011 19:45:51 Mailbox List : xxxxxxxx 09/14/2011 19:45:51 Mailbox Restore Destination : PST,R:\pst\xxxxxx.pst 09/14/2011 19:45:51 Mailbox Restore Time : 09/05/2011 08:00:00 09/14/2011 19:45:51 Mailbox Restore Filters : 09/14/2011 19:45:51 Exchange Server : (Local Machine) 09/14/2011 19:45:51 From Exchange Server : (Local Machine) 09/14/2011 19:45:51 Temp DB Restore Path : r:\db 09/14/2011 19:45:51 Temp Log Restore Path : r:\log 09/14/2011 19:45:51 ------------------------------------------------------------------------- 09/14/2011 20:12:51 ========================================================================= 09/14/2011 20:12:51 Request : QUERY TSM ... 09/14/2011 20:12:51 Component List : * 09/14/2011 20:12:51 Query Type : ALL 09/14/2011 20:12:51 Database Name : 09/14/2011 20:12:51 Inactive Files? : True 09/14/2011 20:12:51 ------------------------------------------------------------------------- 09/14/2011 20:12:58 ============================================================ 09/14/2011 20:12:58 Request : VSS RESTORE 09/14/2011 20:12:58 Component List : 'Logs'(full, TSM), 'DB00'(full, TSM) 09/14/2011 20:12:58 Local DSMAGENT Node : <Removed> 09/14/2011 20:12:58 Mount Wait : Yes 09/14/2011 20:12:58 ------------------------------------------------------------ 09/14/2011 20:12:58 ============================================================ 09/14/2011 20:12:58 Request : VSS RESTORE 09/14/2011 20:12:58 Component List : 'Logs'(incr, TSM) 09/14/2011 20:12:58 Local DSMAGENT Node : <Removed> 09/14/2011 20:12:58 Mount Wait : Yes 09/14/2011 20:12:58 ------------------------------------------------------------ 09/14/2011 20:12:59 ============================================================ 09/14/2011 20:12:59 Request : VSS RESTORE 09/14/2011 20:12:59 Component List : 'Logs'(incr, TSM) 09/14/2011 20:12:59 Local DSMAGENT Node : <Removed> 09/14/2011 20:12:59 Mount Wait : Yes 09/14/2011 20:12:59 ------------------------------------------------------------ 09/14/2011 20:12:59 ============================================================ . . . < Several Log files to restore> . . 09/14/2011 20:12:59 ============================================================ 09/14/2011 20:12:59 Request : VSS RESTORE 09/14/2011 20:12:59 Component List : 'Logs'(incr, TSM) 09/14/2011 20:12:59 Local DSMAGENT Node : <Removed> 09/14/2011 20:12:59 Mount Wait : Yes 09/14/2011 20:12:59 ------------------------------------------------------------ 09/14/2011 20:13:05 Backup(s) to be restored: 09/14/2011 20:13:05 <Logs : VSS : full : 08/29/2011 23:05:52> 09/14/2011 20:13:05 <File : VSS : full : 08/29/2011 23:05:52> 09/15/2011 01:54:02 VSS Restore operation completed with rc = 0 09/15/2011 01:54:02 Files Examined : 206 09/15/2011 01:54:02 Files Completed : 206 09/15/2011 01:54:02 Files Failed : 0 09/15/2011 01:54:02 Total Bytes : 113516031212 09/15/2011 01:54:02 Backup(s) to be restored: 09/15/2011 01:54:02 <Logs : VSS : incr : 08/30/2011 05:54:58> 09/15/2011 01:54:02 ANS1017E (RC-50) Session rejected: TCP/IP connection failure 09/15/2011 01:54:02 ANS1017E (RC-50) Session rejected: TCP/IP connection failure 09/15/2011 01:54:05 ACN5060E A Tivoli Storage Manager API error has occurred. 09/15/2011 01:57:08 ========================================================================= 09/15/2011 01:57:08 Request : Restore Mailbox Results 09/15/2011 01:57:08 ------------------------------------------------------------------------- 09/15/2011 01:57:08 Total mailboxes requested for restore : 1 09/15/2011 01:57:08 Total mailboxes restored : 0 09/15/2011 01:57:08 ------------------------------------------------------------------------- Thanks in advance, Paul
