I assume there really isn't a tape in the picker when it says it's full? Could be microcode, could be hardware - either way the easiest thing is to log a call with your hardware vendor.
On 20 October 2011 15:19, Mehdi Salehi <[email protected]> wrote: > Hi, > TSM server grumbles that cannot mount media, but the actual problem stems > from the library: When I try to move cartridges manually via the web-based > tool of this TS3310, I get this message: "Illegal request. Picker is full!" > If you re-IPL the library, the problem will be vanished temporarily, but > appears again after a couple of TSM operations. Have you seen this before? > Can it be a microcode issue? > > Thank you. >
