We had the same problem with a Windows box when the client was upgraded from 6.1 to 6.2. The help file from the previous version was left behind and caused errors. Replaced it with the same version installed by the newer client (but into a different sub-directory)
Zoltan Forray TSM Software & Hardware Administrator Virginia Commonwealth University UCC/Office of Technology Services zfor...@vcu.edu - 804-828-4807 Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. For more details visit http://infosecurity.vcu.edu/phishing.html From: Lindsay Morris <lind...@tsmworks.com> To: ADSM-L@VM.MARIST.EDU Date: 11/02/2011 09:22 PM Subject: Re: [ADSM-L] Ang: Re: Help tracking down spurious "Failed 12" Sent by: "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> We have the same issue. In our case, it's caused by a corrupt or mismatched dscenu.txt file, causing "ANS0106E message index not found for message..." in dsmerror.log. To fix it, we stop the TSM scheduler (no need for that if you're using CAD I guess), replace the dscenu.txt file with a good one from a client that is NOT giving you RC 12s, and restart the scheduler. Works for us anyway. -------------------- Lindsay Morris CEO, TSMworks Tel. 1-859-539-9900 lind...@tsmworks.com On Fri, Aug 26, 2011 at 12:37 PM, Andrew Raibeck <stor...@us.ibm.com> wrote: > An in-use file should not cause an RC 12. Either you are running an old > client level with some defect that issues the wrong return code (for > example, see go to the URL in my sig and search for IC35763); or there is > some additional error being thrown that causes the RC to be set to 12. > Examine your dsmerror.log and dsmsched.log files very carefully for any > other ANSnnnnE or ANSnnnnS messages that might trigger the RC 12. Also, see > my other recent posts on this topic. > > Best regards, > > Andy Raibeck > IBM Software Group > Tivoli Storage Manager Client Product Development > Level 3 Team Lead > Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS > Internet e-mail: stor...@us.ibm.com > > IBM Tivoli Storage Manager support web page: > > http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager > > "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> wrote on 2011-08-25 > 09:26:24: > > > From: Jimou <tsm-fo...@backupcentral.com> > > To: ADSM-L@vm.marist.edu > > Date: 2011-08-26 12:15 > > Subject: Ang: Re: Help tracking down spurious "Failed 12" > > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> > > > > Hi > > I wonder why we can have a RC =12 for a skipped file in use, > > cause there http://www.dsi.upmc.fr/dsi/doc/stockage/clients-tsm/ > > tsmwin/ans60012.htm > > i see that it should be RC=4 > > > > But i also have a RC=12 and the only message i got is "in used file". > > > > Someone could explain to me why it is not a RC=4 ?? > > Ty in advance. > > > > +---------------------------------------------------------------------- > > |This was sent by jm.fa...@gmail.com via Backup Central. > > |Forward SPAM to ab...@backupcentral.com. > > +---------------------------------------------------------------------- >
