Before logging a call I thought I would see if anyone else has seen this issue?
System details: TSM Server 5.5..5.2, two replicating Data Domain DD880's. Backup data and TSM DB's are replicated from production data center to DR site. Cold stand-by TSM servers are recovered using replicated DB backups. Issue: During disaster recovery restore testing client files fail to restore due to a mount failed/access denied issue on the virtual volume (file device). ANR9999D Thread<44> issued message 9999 from: ANR8501E System return code 6 received opening volume \\192.168.135.4\BACKUP\TSM\F4\000186DD.BFS with file name \\192.168.135.4\BACKUP\TSM\F4\000186dd.bfs ANR1401W Mount request denied for volume \\192.168.135.4\BACKUP\TSM\F4\000186DD.BFS - mount failed. ANR9999D_1663301079 (pspvrfio.c:285) Thread<44>: Open error on file \\192.168.135.4\BACKUP\TSM\F4\000186dd.bfs with LastError(5): Access is denied. I have noticed that it only appears to be an issue with accessing volumes that are in a state of "filling". The restore mounts other "full" and "DB" volumes with no problems. The TSM servers in production and DR use a local admin account (windows) to run the TSM Server service, and the account is duplicated on the DD880's with admin rights. Thanks.... ~Rick Jacksonville,FL.
