Ray, on top of what Remco posted, woudl you also post your call ref? I'm about to implement a new 6.3 environ using dedupe so would like to press our IBM technical rep on the issue. You never know, with a few people asking about it, it mya get fixed quicker.
Best of luck with your issue though! Steven On 30 May 2012 07:08, Remco Post <[email protected]> wrote: > Hi Ray, > > Thanks for the warning. > > I was wondering if you could tell us a bit more about this TSM server. Is > it a converted 5.5 server? At which 6.x level did you start using TSM > version 6 for this server, 6.1, 6.2 or 6.3? Do the errors occur with any > particular kind of data? Is it 'old' data, or fresh data recently written > to TSM? Are you able to restore the files from copypool if this error > occurs? > > On 29 mei 2012, at 20:46, Ray Carlson wrote: > > > Or as IBM called it, "Orphaned deduplicate references". > > > > We are running TSM 6.3.1.1 on a Windows 2008 Server, and using the > Identify command to do deduplication on the Server, not the client. > > > > Interestingly, everything seemed to be mostly working. We had a few > volumes that would not be reclaimed or moved because it said the > deduplicated data had not been backed up to the copy pool, but that was jut > an annoyance. > > > > Then we discovered that we could not do restores of various servers. > The error we got was: > > "05/21/2012 20:52:45 ANR9999D_2547000324 bfRtrv(bfrtrv.c:1161) > Thread<129>: Error 9999 obtaining deduplication information for object > 254560532 in super bitfile 664355697 in pool 7 (SESSION: 8235, PROCESS: > 375)". > > > > A Severity 1 trouble ticket was opened with IBM back on 5/21 and various > information was gathered and provided to IBM. So far IBM has not been able > to identify the root cause or provide a fix. They have transferred the > ticket to the Development team. > > > > So here I sit, not knowing which servers, if any, I could restore if > needed. Unfortunately, most operations appear to be fine and report > Success. Only when I try to do a Generate Backupset, or do a Restore, do I > discover that there is a problem and the job fails. Also, it doesn't just > skip the file/files that it can't restore and restore everything else, it > simply stops the restore and says it failed. > > > > I'm wondering how many other people are in the same situation, but do > not realize it. > > > > BEWARE Deduplication > > > > Ray Carlson > > -- > Met vriendelijke groeten/Kind Regards, > > Remco Post > [email protected] > +31 6 248 21 622 >
