We are using Exchange 2010 Update 4. I have an account I use that has the rights to do the backup and restores and is a member of the Exchange Admins.
-----Original Message----- From: ADSM: Dist Stor Manager [mailto:[email protected]] On Behalf Of Lee, Gary Sent: August-28-12 9:06 AM To: [email protected] Subject: Re: [ADSM-L] Restoring single mailbox TDP for Exchange What version of exchange, and, are you going in as an exchange admin? Gary Lee Senior System Programmer Ball State University phone: 765-285-1310 -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[email protected]] On Behalf Of Michael Devenney Sent: Tuesday, August 28, 2012 9:16 AM To: [email protected] Subject: Re: [ADSM-L] Restoring single mailbox TDP for Exchange Hello Gary The email backup retention is set to 21 days. The Management class has the following settings; Different versions - no limit, number of days to keep inactive versions - 30 days. Thanks Michael Devenney -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[email protected]] On Behalf Of Lee, Gary Sent: August-28-12 8:01 AM To: [email protected] Subject: Re: [ADSM-L] Restoring single mailbox TDP for Exchange What are your retention settings on the copygroup in the management class for email backups? Gary Lee Senior System Programmer Ball State University phone: 765-285-1310 -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[email protected]] On Behalf Of Michael Devenney Sent: Tuesday, August 28, 2012 8:51 AM To: [email protected] Subject: [ADSM-L] Restoring single mailbox TDP for Exchange Hello I am running TSM 6.2.3.0 on Windows 2008 R2, TDP for Exchange version 6.1.3.2 and Exchange 2010. I need to recover a single user's mailbox from August 17th 2012. When I try this through the TDP GUI (I select the user's name from the list and enter in the time and date to restore from as August 17 2012 at 8:00pm), I get the following error: ACN5924E No usable backups found on the TSM server. I checked the log from August 17th 2012 and the Exchange databases backed up successfully. Does anyone have any ideas on what is happening and how to fix it? I tried to research the error and found basically nothing. Thanks Michael Devenney CNE, MCP, A+, Server+ Service Administrator River East Transcona School Division 589 Roch Street Winnipeg, Mb. R2K 2P7 Canada CONFIDENTIALITY NOTICE: This e-mail message, including any attachments, is for the sole use of the intended recipient(s), and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. CONFIDENTIALITY NOTICE: This e-mail message, including any attachments, is for the sole use of the intended recipient(s), and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. CONFIDENTIALITY NOTICE: This e-mail message, including any attachments, is for the sole use of the intended recipient(s), and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message.
