Hello.  We are not using hardware for VSS.
I did a 'vssadmin list writer' and noticed there was a 'replication error', so 
I restarted the Microsoft Exchange Replication service.
Vssadmis list writers showed no errors after that.

Errors from logs:
02/25/2013 15:09:01 ANS1909E The scheduled command failed.
02/25/2013 15:09:01 ANS1512E Scheduled event 'TDP_WKD_EXCHDB1' failed.  Return 
code = 418.

Current date is: 
Mon 02/25/2013 
Current time is: 
03:01 PM
--------------------- 
Return code was 418  
=====================

02/25/2013 15:00:16 --- SCHEDULEREC QUERY BEGIN
02/25/2013 15:00:16 --- SCHEDULEREC QUERY END
02/25/2013 15:00:16 Next operation scheduled:
02/25/2013 15:00:16 ------------------------------------------------------------
02/25/2013 15:00:16 Schedule Name:         TDP_WKD_EXCHDB1
02/25/2013 15:00:16 Action:                Command
02/25/2013 15:00:16 Objects:               "c:\Program 
Files\Tivoli\TSM\TDPExchange\excincr.cmd"
02/25/2013 15:00:16 Options:               
02/25/2013 15:00:16 Server Window Start:   15:00:00 on 02/25/2013
02/25/2013 15:00:16 ------------------------------------------------------------
02/25/2013 15:00:16 
Executing scheduled command now.
02/25/2013 15:01:23 
Executing Operating System command or script:
   "c:\Program Files\Tivoli\TSM\TDPExchange\excincr.cmd"
02/25/2013 15:09:01 Finished command.  Return code is: 418
02/25/2013 15:09:01 ANS1909E The scheduled command failed.
02/25/2013 15:09:01 ANS1512E Scheduled event 'TDP_WKD_EXCHDB1' failed.  Return 
code = 418.


Event log:
VSS shadow copy set ID '{33c33fc0-1f5f-4643-9be8-77ed210bb828}' has been 
started.
Signaling VSS writers to prepare for a backup operation.
VSS writers have prepared for a backup operation.
Failure Executing Schedule TDP_WKD_EXCHDB1, RC=418.



-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Del 
Hoobler
Sent: Tuesday, February 26, 2013 2:02 PM
To: ADSM-L@VM.MARIST.EDU
Subject: Re: [ADSM-L] TSM TDP EXCHANGE INCREMENTAL BACKUP

Jeannie,

What appears in the DSMERROR.LOG file for the timestamps that the error occurs?

Also, does the Event Log show anything?


Thanks,

Del

----------------------------------------------------


"ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> wrote on 02/26/2013
01:17:00 PM:

> From: Jeanne Bruno <jbr...@cenhud.com>
> To: ADSM-L@vm.marist.edu,
> Date: 02/26/2013 01:30 PM
> Subject: TSM TDP EXCHANGE INCREMENTAL BACKUP Sent by: "ADSM: Dist Stor 
> Manager" <ADSM-L@vm.marist.edu>
>
> Hello.  We are having a problem in doing incrementals backups on our 
> TDP Exchange server.
> The TSM schedule kicks off the backup fine, but it fails with a 
> snapshot operation error.
> We are using TDP v 6.3.0
> And this is the command we are using in the excincr.cmd file:
> tdpexcc backup * incr /EXCLUDEDAGACTIVE /tsmoptfile=dsm.opt / 
> logfile=excsch.log
>
>
> output:
> 02/25/2013 15:01:26 ============== Log file pruned using log retention 
> period of 60 day(s)
> 02/25/2013 15:01:26 ============== No log entries pruned
> 02/25/2013 15:01:32 ACN5917I The mailbox history has been successfully 
> updated on the TSM Server.
> 02/25/2013 15:05:02
>
=========================================================================
> 02/25/2013 15:05:02 Request                       : QUERY EXCHANGE
> 02/25/2013 15:05:02 Exchange Server               : (default)
> 02/25/2013 15:05:02
>
-------------------------------------------------------------------------
> 02/25/2013 15:05:05 ACN6031I Excluding <Active> database <DB1> from 
> backup list -- skipping.
> 02/25/2013 15:05:05
> ============================================================
> 02/25/2013 15:05:05 Request                           : VSS BACKUP
> 02/25/2013 15:05:05 Component List                    : 'DB2', 'DB3'
> 02/25/2013 15:05:05 Backup Type                       : incr
> 02/25/2013 15:05:05 Backup Destination                : TSM
> 02/25/2013 15:05:05 Local DSMAGENT Node               : Exchange_BA1
> 02/25/2013 15:05:05 Offload to Remote DSMAGENT Node   :
> 02/25/2013 15:05:05 Mount Wait                        : Yes
> 02/25/2013 15:05:05
> ------------------------------------------------------------
> 02/25/2013 15:06:13 Server                            : TSMPOK
> 02/25/2013 15:06:13
> ------------------------------------------------------------
> 02/25/2013 15:08:52 ANS1327W The snapshot operation for 'EXCHANGE1 
> \Microsoft Exchange Writer\{76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
> \DB3\596ceca2-f9f1-463f-babb-3a76eb4f2011' failed with error code: -1.
> 02/25/2013 15:09:01 ANS1235E (RC-1)   An unknown system error has
> occurred from which TSM cannot recover.
> 02/25/2013 15:09:01 ACN5060E A Tivoli Storage Manager API error has
occurred.
>
> ____________________
> Jeannie Bruno
> Senior Systems Analyst
> jbr...@cenhud.com<mailto:jbr...@cenhud.com>
> Central Hudson Gas & Electric
> (845) 486-5780
>

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