Hi Robert, Make sure that the TSM Scheduler Service is running using a ID/password which is correct.
-----Original Message----- From: ADSM: Dist Stor Manager [mailto:[email protected]] On Behalf Of Robert Ouzen Sent: 18 June 2013 12:44 PM To: [email protected] Subject: [ADSM-L] ANR0418W and ACN5229E errors Hello I have an old issue back when trying to backup via TDP for exchange 2010 version 6.1.3.2 got this following error on my actlog. 06/18/2013 12:41:10 ANR0418W Session 18024 for administrator EXCHSRVAN_DB (TDP MSExchg) is refused because an incorrect password was submitted. (SESSION: 18024) Same when trying the command: tdpexcc q exchange Volume Shadow Copy Service (VSS) Information -------------------------------------------- ACN5229E Error obtaining VSS information from Local DSMAgent Node: 'exchsrva'. ANS1025E (RC137) Session rejected: Authentication failure I did: remove admin exchsrvan_db remove admin exchsrva register admin exchsrvan_db password passexp=9999 register admin exchsrva password passexp=9999 grant authority exchsrvan_db class=node authority=owner node=exchsrvan_db grant authority exchsrva class=node authority=owner node=exchsrva Stop and start the service again . Run the commands again and still got the error ! Running the command : tdpexcc q tsm is O.K c:\Program Files\Tivoli\TSM\TDPExchange>tdpexcc q tsm IBM Tivoli Storage Manager for Mail: Data Protection for Microsoft Exchange Server Version 6, Release 1, Level 3.02 (C) Copyright IBM Corporation 1998, 2011. All rights reserved. Tivoli Storage Manager Server Connection Information ---------------------------------------------------- Nodename ............................... EXCHSRVAN_DB NetWork Host Name of Server ............ XXX.XXX.XXX.XXX TSM API Version ........................ Version 6, Release 4, Level 0.10 Server Name ............................ ADSM2 Server Type ............................ Windows Server Version ......................... Version 6, Release 3, Level 3.100 Compression Mode ....................... Client Determined Domain Name ............................ DOCC Active Policy Set ...................... POCC Default Management Class ............... MGEXCHANGE By the way when I restart the TSM Client Acceptor I notice that the Volume Shadow copy start too (Is on manual mode) , it's correct ? I am lost ... Regards Robert ********************************************************************** COMPUTACENTER PLC is registered in England and Wales with the registered number 03110569. Its registered office is at Hatfield Business Park, Hatfield Avenue, Hatfield, Hertfordshire AL10 9TW COMPUTACENTER (UK) Limited is registered in England and Wales with the registered number 01584718. Its registered office is at Hatfield Business Park, Hatfield Avenue, Hatfield, Hertfordshire AL10 9TW COMPUTACENTER (Mid-Market) Limited is registered in England and Wales with the registered number 3434654. Its registered office is at Hatfield Business Park, Hatfield Avenue, Hatfield, Hertfordshire AL10 9TW COMPUTACENTER (FMS) Limited is registered in England and Wales with the registered number 3798091. Its registered office is at Hatfield Business Park, Hatfield Avenue, Hatfield, Hertfordshire AL10 9TW The contents of this email are intended for the named addressee only. It contains information which may be confidential and which may also be privileged. Unless you are the named addressee (or authorised to receive mail for the addressee) you may not copy or use it, or disclose it to anyone else. If you receive it in error please notify us immediately and then destroy it. Computacenter information is available from: http://www.computacenter.com **********************************************************************
