Hi Harold, Do you have an especially long TSM client node name and/or TSM server name? IC79621 is one possibility. I would suggest upgrading to the latest client. For Windows 2003, you can go to 6.3.1.2 even (but not 6.4, as Windows 2003 is no longer supported as a client starting with TSM 6.4), then see if the problem persists. If it does, you should contact IBM support for further assistance.
Best regards, - Andy ____________________________________________________________________________ Andrew Raibeck | Tivoli Storage Manager Level 3 Technical Lead | stor...@us.ibm.com IBM Tivoli Storage Manager links: Product support: http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager Online documentation: https://www.ibm.com/developerworks/mydeveloperworks/wikis/home/wiki/Tivoli +Documentation+Central/page/Tivoli+Storage+Manager Product Wiki: https://www.ibm.com/developerworks/mydeveloperworks/wikis/home/wiki/Tivoli +Storage+Manager/page/Home "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> wrote on 2013-10-30 16:58:47: > From: "Vandeventer, Harold [BS]" <harold.vandeven...@ks.gov> > To: ADSM-L@vm.marist.edu, > Date: 2013-10-30 17:00 > Subject: VSS backup crashes TSM Schedule Service > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> > > I've been thrown the responsibility to change the TSM Server IP > address used by some nodes after they've exported to a new TSM server. > > In one case, (node Windows 2003 running TSM Client 6.2.3.00), the > TSM Schedule Service crashes if SYSTEMSTATE backup is attempted. > > The opt file has SNAPSHOTPROVIDERFS VSS. > > If I deselect SYSTEMSTATE in the client preferences, backup runs > successfully and the schedule service remains running. > > The only change was to specify the IP address of the new TSM server > (6.3.3.100), and stop/start the scheduler. Former TSM was as 5.5.2.0. > > I've tried deleting the schedule service and re-creating; still crashes. > > This is new to me, any hints from the community of experts? > Thanks. > > ------------------------------------------------------------ > Harold Vandeventer > Systems Programmer > State of Kansas - Office of Information Technology Services > STE 751-S > 910 SW Jackson > (785) 296-0631 > > > [Confidentiality notice:] > *********************************************************************** > This e-mail message, including attachments, if any, is intended for the > person or entity to which it is addressed and may contain confidential > or privileged information. Any unauthorized review, use, or disclosure > is prohibited. If you are not the intended recipient, please contact > the sender and destroy the original message, including all copies, > Thank you. > *********************************************************************** >