Another thought: is the file excluded from backup? Try backing up the file manually. Does that work? If not, what happens?
If that does not shed any light then a PMR with our support folks is a likely next step. Best regards, - Andy ____________________________________________________________________________ Andrew Raibeck | Tivoli Storage Manager Level 3 Technical Lead | [email protected] IBM Tivoli Storage Manager links: Product support: http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager Online documentation: https://www.ibm.com/developerworks/mydeveloperworks/wikis/home/wiki/Tivoli +Documentation+Central/page/Tivoli+Storage+Manager Product Wiki: https://www.ibm.com/developerworks/mydeveloperworks/wikis/home/wiki/Tivoli +Storage+Manager/page/Home "ADSM: Dist Stor Manager" <[email protected]> wrote on 2013-12-17 16:22:28: > From: Jeanne Bruno <[email protected]> > To: [email protected], > Date: 2013-12-17 16:23 > Subject: Re: anyone familiar with Microsoft OneNote Package software > Sent by: "ADSM: Dist Stor Manager" <[email protected]> > > Thanks Andy. > 1. No entries in the .log files. SNAPSHOTPROVIDERFS VSS already in > our .opt file. > > 2. User stated he generally shuts his PC down every night. > > > -----Original Message----- > From: ADSM: Dist Stor Manager [mailto:[email protected]] On > Behalf Of Andrew Raibeck > Sent: Tuesday, December 17, 2013 3:41 PM > To: [email protected] > Subject: Re: [ADSM-L] anyone familiar with Microsoft OneNote Package software > > Hi Jeannie, > > A couple of thoughts: > > 1. Are there any entries in the TSM dsmsched.log or dsmerror.log > files indicating that the file was skipped, probably because it was > in use? If yes, then consider using the SNAPSHOTPROVIDERFS option to use VSS > (preferred) or LVSA (if XP) to leverage TSM's Open File Support > (OFS) capability. > > 2. Going out on a limb here, but if there is no error present and > TSM is not detecting it as changed, then this could occur if the > application keeps the file open and never flushes changes to disk > (until the application is closed, the system is rebooted, or some > other event triggers the flush). In this case, you could bind the > file to a management class that has a backup copy group MODE setting > of ABSOLUTE, which means to back it up regardless of whether TSM > considers it changed. > > - Andy > > ____________________________________________________________________________ > > Andrew Raibeck | Tivoli Storage Manager Level 3 Technical Lead | > [email protected] > > IBM Tivoli Storage Manager links: > Product support: > http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/ > Tivoli_Storage_Manager > > Online documentation: > https://www.ibm.com/developerworks/mydeveloperworks/wikis/home/wiki/Tivoli > +Documentation+Central/page/Tivoli+Storage+Manager > Product Wiki: > https://www.ibm.com/developerworks/mydeveloperworks/wikis/home/wiki/Tivoli > +Storage+Manager/page/Home > > "ADSM: Dist Stor Manager" <[email protected]> wrote on 2013-12-17 > 15:22:36: > > > From: Jeanne Bruno <[email protected]> > > To: [email protected], > > Date: 2013-12-17 15:25 > > Subject: anyone familiar with Microsoft OneNote Package software Sent > > by: "ADSM: Dist Stor Manager" <[email protected]> > > > > Hi all. I received a request last week from one of our users to > > restore a OneNote package file. And he wanted the last version copy > > of what we had. > > I brought up the TSM client (active and inactive files) and saw that > > there was only one copy of the file and it was dated 11/25/13. > > User stated he modifys this package file every day. I restored what I > > had in TSM, but it didn't contain what he needed. > > > > Microsoft OneNote (formerly called Microsoft Office OneNote) is a > > computer program<http://en.wikipedia.org/wiki/Computer_program> for > > free-form information gathering and multi-user collaboration. It > > gathers users' notes (handwritten or typed), drawings, screen > > clippings and audio commentaries. Notes can be shared with other > > OneNote users over the Internet or a network. OneNote saves > > information in a > proprietary<http://en.wikipedia.org/wiki/Proprietary_format > > > file format with the extension .one. > > > > I was wondering if anyone is familiar with a .one file and if there is > > a setting in the OneNote software the user needs to change in order > > for the 'date last modified' of the .one will change, so TSM will back > > it up again?? > > > > I've been googleing OneNote but haven't found my answer yet. Thanks > > in advance. > > > > > > > > ____________________ > > Jeannie Bruno > > Senior Systems Analyst > > [email protected]<mailto:[email protected]> > > Central Hudson Gas & Electric > > (845) 486-5780 > > >
