As suspected, upgrading the client to 7.1.2.1 has resolved the problem with administrator login. So, I am pretty sure it is related to IT08705 <http://www.ibm.com/support/docview.wss?uid=swg1IT08705> but I can not confirm since I can't find the APAR record. So it seems this problem effects Windows as well as AIX clients.
On Tue, Jun 2, 2015 at 8:19 AM, Zoltan Forray <[email protected]> wrote: > BTW, I was looking through the 7.1.2.1 fixlist and found this entry > "IT08705 - 7.1.2 WEB CLIENT LOGIN AUTHENTICATION FAILURE POP-UP MESSAGE, > ANS3004E IN DSMERROR.LOG". > > While it says it is for AIX, it sounds very close to my problem. > Unfortunately, someone seems to have pulled the APAR since the link to the > APAR page 404's and Googling for that APAR only sends me back to the > fixlist page. > > Can someone from IBM look into/comment on this? > > On Tue, Jun 2, 2015 at 8:02 AM, Zoltan Forray <[email protected]> wrote: > >> Thank you for the suggestion. >> >> Back a while ago, I asked, here, if there are any issues with using DHCP >> (vs fixed IP addresses) for the clients to backup and was told that this >> was the way pretty much everyone did it. So far we have not had any issues >> with the backups on any other clients we have converted to DHCP. This is >> the first problem and I think it is related to the client and the web >> interface. >> >> On Tue, Jun 2, 2015 at 12:48 AM, Karel Bos <[email protected]> wrote: >> >>> Hi, >>> >>> Compare q no f=d output of the node with the current ip address of that >>> node. Some of the registered ip's of that node might have not been >>> updated. >>> >>> Having dhcp enabled on your backup clients and having them switch ips >>> constantly will cause issues for tsm server to tsm client communications >>> even when running in polling mode. >>> Op 1 jun. 2015 22:27 schreef "Zoltan Forray" <[email protected]>: >>> >>> > We are migrating our TSM infrastructure to DHCP assignments for the >>> client >>> > nodes/servers. Up until no everything seems to have worked OK. >>> > >>> > Now we moved a bunch of CIFS backups to DHCP and having problems >>> logging in >>> > to an administrator ID via the WEB client on the box. >>> > >>> > Every attempt to login produces "invalid password" for the >>> administrator, >>> > no matter how many times we reset the password. Logging in as this same >>> > admin ID via a different interface work with no problem. The admin ID >>> has >>> > full privileges. >>> > >>> > The config is this. The connection from this node server to the TSM >>> server >>> > is DHCP / 172 range. The webport connection to the box is a fixed >>> private >>> > 192.168 address. The client is 7.1.2.0 >>> > >>> > Any thoughts? >>> > >>> > -- >>> > *Zoltan Forray* >>> > TSM Software & Hardware Administrator >>> > Xymon Monitor Administrator >>> > Virginia Commonwealth University >>> > UCC/Office of Technology Services >>> > www.ucc.vcu.edu >>> > [email protected] - 804-828-4807 >>> > Don't be a phishing victim - VCU and other reputable organizations will >>> > never use email to request that you reply with your password, social >>> > security number or confidential personal information. For more details >>> > visit http://infosecurity.vcu.edu/phishing.html >>> > >>> >> >> >> >> -- >> *Zoltan Forray* >> TSM Software & Hardware Administrator >> Xymon Monitor Administrator >> Virginia Commonwealth University >> UCC/Office of Technology Services >> www.ucc.vcu.edu >> [email protected] - 804-828-4807 >> Don't be a phishing victim - VCU and other reputable organizations will >> never use email to request that you reply with your password, social >> security number or confidential personal information. For more details >> visit http://infosecurity.vcu.edu/phishing.html >> > > > > -- > *Zoltan Forray* > TSM Software & Hardware Administrator > Xymon Monitor Administrator > Virginia Commonwealth University > UCC/Office of Technology Services > www.ucc.vcu.edu > [email protected] - 804-828-4807 > Don't be a phishing victim - VCU and other reputable organizations will > never use email to request that you reply with your password, social > security number or confidential personal information. For more details > visit http://infosecurity.vcu.edu/phishing.html > -- *Zoltan Forray* TSM Software & Hardware Administrator Xymon Monitor Administrator Virginia Commonwealth University UCC/Office of Technology Services www.ucc.vcu.edu [email protected] - 804-828-4807 Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. For more details visit http://infosecurity.vcu.edu/phishing.html
