Passed on to the Windows admin and the response was: The service is being run as a domain account.
Believe it or not, that did the trick. Simple, yet I overlooked it. The domain account was not a member of the local Administrator group. Thank You! On Tue, Jul 7, 2015 at 1:20 PM, Rick Adamson <[email protected]> wrote: > Zoltan, > Asking the obvious....are you running the CLI "as Administrator" ? > > -Rick Adamson > > > -----Original Message----- > From: ADSM: Dist Stor Manager [mailto:[email protected]] On Behalf Of > Zoltan Forray > Sent: Tuesday, July 07, 2015 12:01 PM > To: [email protected] > Subject: [ADSM-L] Issues with Client Acceptor on 2012 server > > A Windows admin just installed the 7.1.2.0 client (fresh install, not an > upgrade) on a 2012 server and has this problem. > > Upon Attempting to start the CIFS1-VCUCC TSM Client Acceptor she got this > error: > > *Error message* > > “Windows could not start the CIFS1-VCUCC TSM Client Acceptor service on > Local Computer. Error 6712: The requested propagation protocol was not > registered as a CRM.” > > > > *Application Log – Event ID 4099* > > “Error Opening/Creating Registry Path > ‘Software\IBM\ADSM\CurrentVersion\EnterpriseMgmtClients\Services” > > > She found an old document talking about similar issues with really old > clients. > > > She continues with: > > > > *I manually created the "EnterpriseMgmtClients" key but no luck. I tried > uninstalling 7.1.2.1 – removed all remnants of the registry and remaining > folders after the uninstall. I installed 7.1.1.4, however, the same issue > exist. I then repeated the uninstall process and installed 6.4.2.1 – no > luck. So needless to say, I have uninstall, rebooted, deleted only to have > the server back to TSM version 7.1.2.1. * > > > > *I just realized 7.1.2.2 was available today (7/7). I stopped the TSM > service and installed this version. However, the same Error 6712 message > occurs*. > > > This is being done using the Administrator client. > > > Any thoughts/suggestions? > -- > *Zoltan Forray* > TSM Software & Hardware Administrator > Xymon Monitor Administrator > Virginia Commonwealth University > UCC/Office of Technology Services > www.ucc.vcu.edu > [email protected] - 804-828-4807 > Don't be a phishing victim - VCU and other reputable organizations will > never use email to request that you reply with your password, social > security number or confidential personal information. For more details > visit > https://urldefense.proofpoint.com/v2/url?u=http-3A__infosecurity.vcu.edu_phishing.html&d=AwIFaQ&c=AzgFQeXLLKhxSQaoFCm29A&r=eqh5PzQPIsPArLoI_uV1mKvhIpcNP1MsClDPSJjFfxw&m=Y7f5yznDODX65PJyR9um0V9ov34Re8GxSLGqB-u66aU&s=8WrTXoKDuV1SrnHIUpAAWhyJoaz7ABgDznIXs0L8V9c&e= > -- *Zoltan Forray* TSM Software & Hardware Administrator Xymon Monitor Administrator Virginia Commonwealth University UCC/Office of Technology Services www.ucc.vcu.edu [email protected] - 804-828-4807 Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. For more details visit http://infosecurity.vcu.edu/phishing.html
