Hi All, We’ve got TSM OC running for about 3 months now I guess and I noticed something strange this week. On Monday I saw that 2 servers were reported as down by the OC. So I checked the Hub server log and noticed a lot of ANR0454E messages: "reason 199 - Authentication of administrator credentials failed”. So I foolishly thought I’d best reset the password of the OC monitoring user and indeed, a few minutes later the OC showed all servers as available. Btw. the OC user is not managed in the configuration manager.
Today I saw that again these 2 servers were reported as unavailable in the OC… and again a lot of ANR0454E messages. So I checked the actlog on the hub server and noticed the following: until I reset the PW on Monday these 2 and a third server were logging ANR0454E… Then the OC service started logging ARR0418W … incorrect password messages for the monitoring user id And now since yesterday evening the ANR0454E messages started again So apparently the OC monitoring user’s password that I had recorded wasn’t correct. Now, the question: how do I fix this? How do I make sure that the monitoring user’s password gets reset on all levels and doesn’t get out of sync. All of our servers are Windows servers and part of the same windows domain, all clocks are synchronized to the domain controllers. -- Met vriendelijke groeten/Kind Regards, Remco Post [email protected] +31 6 248 21 622
