Hi - I've been pulling my hair out for the last month trying to make the
right choice for our systems middle tier. I was hoping that someone out
there might be able to suggest the best fit: basically we are building an
IVR system with C#.NET, handling potentially 100's of calls on competition
lines every minute. Different info is retrieved for each call and stored in
SQLServer (but we would like to have database independance). Up to 10's of
thousands of operators will be stored in the database (basic info: name,
number, address, PIN). Callers are routed to the correct operator. We will
probably be running a clustered server, all on local network (we will
provide internet functionality further down the line but not immediate
concern). GUI displays in realtime how many callers are phoning on which
competition line (a grid of ports) and how long each has been on the phone.
GUI will also allow batch entry/change to operator info. We currently use
basic sockets but would remoting, message queueing or EnterpriseServices be
better now that we are scaling up? We would like to achieve some degree of
platform independance and handle (theoretically) limitless volumes of calls
and operator info. I've been looking at asynchronous remoting but we need
to use events and I am concerned about the performance hit in using message
qeueuing or EnterpriseServices given the realtime nature of the system as
opposed to the extra benefits each of these architectures can bring. I know
this is a cheeky question but we are a small company and really can't
afford to get in an architect. Any info would be greatly appreciated.

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