The Top 10 Employment-Related Things WISPs and Telecom Companies are Doing to 
Get Sued
Many of the discussions on the WISPA lists revolve around ways that WISPs and 
telecom companies can (or don’t!) comply with FCC regulations.  Overall, the 
WISPs, ISPs, and telecommunications companies that we represent are extremely 
well-versed in these areas.  In our experience (other than the odd “patent 
troll” cases that Lewis Bergman and a few others have faced), 
telecommunications companies most often get sued for reasons that are 
completely unrelated to their core operations!
We’ve put together these top 10 areas that our clients have encountered that 
have led to lawsuits or audits, and we will be discussing them as part of the 
panel discussion “As We Grow - Learn How to Protect Yourself Against Legal 
Issues” at 3:45 p.m. on Tuesday afternoon at WISPAPALOOZA.  Is your company in 
compliance with the latest guidance?  Do you know if your company could pass an 
audit or defend against a lawsuit?  Don’t risk fines, penalties, and fees 
unnecessarily.  WISPA members who use Franczek Radelet services have access to 
special rates and lower-cost services not available to non-members.
Franczek Radelet’s dedicated WISPA liaison, Doug Hass, can be reached anytime 
at [email protected]<mailto:[email protected]> or (312) 786-6502 to discuss any 
questions you might have about the ten areas below, or anything else.  We can 
also set a time to meet at WISPAPALOOZA to discuss any questions in person.
1. Classifying all employees as exempt, whether they are or not
It can seem easier just to pay everyone a weekly salary and avoid the 
complications of meal and rest breaks, overtime, time clocks and more.  
Everyone makes the same amount of money every week—easy right?  Unfortunately, 
under both state and federal law, many jobs are not exempt from overtime 
requirements, or meal and rest breaks.  Employees cannot agree to an exemption, 
either.  Many employers are sued for failure to provide meal and rest periods 
for non-exempt employees improperly classified as exempt.  We recently defended 
a small telecommunications company in a lawsuit by their handful of installers 
for unpaid wages and overtime that resulted in a settlement of $170,000.  The 
employer thought they were making it easier for everyone by just paying a 
salary and giving some of the employees a 1099.  They never sought an 
attorney’s review, and by the time they were sued, it was too late.
2.  Classifying employees as independent contractors
This is currently one of the most litigated areas, both by workers and by state 
and federal agencies.  Just because your employee works two jobs or because you 
both agree that giving him or her a 1099 is better does not make that person an 
independent contractor.  As suggested above, installers are among the most 
common misclassified telecom workers, followed closely by sales staff.  Do you 
pay any employees a salary?  Do you pay any workers using a 1099?  Do you pay 
anyone on a “commission only” basis?  Do you do work for public entities, like 
federal or local government, that mandates a “prevailing wage”?  If you have 
not had an employment attorney review each of you job classifications in the 
past year, we strongly encourage you to do it now rather than after you get 
sued or audited.
3.  The ICE man cometh! Failing to complete Form I-9
What do Abercrombie & Fitch, Chipotle, Hoover Vacuum Cleaners and Krispy Kreme 
all have in common? All of them failed government audits of their I-9 forms in 
recent years, paid millions of dollars in fines for their noncompliance, were 
forced to immediately terminate large segments of their workforces, and endured 
the resulting bad publicity that comes with being one of “those” employers.  
U.S. Immigration & Customs Enforcement (ICE) audited over 3,000 companies last 
fiscal year, and will break that record this year.  Since 2009, ICE has levied 
over $60 million in fines and filed criminal charges against nearly 200 
business owners, managers, and supervisors—most of them small businesses with 
under 50 employees.  Have you properly completed all I-9 forms for every 
employee (including yourself!)?  Do you know if your company could pass an 
audit?  Don't risk fines of up to $1,100 per violation (or more) or possible 
criminal charges because of paperwork errors that we can help you correct now.
4. Flexible lunch breaks
20 states (CA, CO, CT, DE, IL, KY, ME, MA, MN, NE, NV, NH, NY, ND, OR, RI, TN, 
VT, WA, WV) have laws requiring non-exempt employees to receive lunch breaks 
and/or work breaks.  Some states even stipulate WHEN you must give these 
breaks.  If you have employees in any of the states above, talk to us about 
your current practices so that we can help you avoid some very common—and very 
costly—errors.
5. Vehicle use agreements
Telecom employers are among the heaviest users of vehicles—both personal and 
company-owned—for business.  Yet, most employers that we talk to have no 
policies or agreements in place for their employees who use these vehicles.  
Who is responsible for insurance?  Does your employee’s insurance even cover 
work-related activity?  What about texting while driving?  If your employee 
gets in an accident, blows an engine, or gets a flat tire, who pays for the 
repairs?  Don’t let your employees drive any vehicle for work without having a 
policy or agreement in place first.
6. Non-compete agreements
Even in the highly competitive world of Internet providers, many employers 
still don’t require their key employees to sign non-compete agreements to 
protect company information and customer lists, and to keep employees from 
working for the competition.  Human capital is nearly as important, if not more 
so, than your radios, routers, and towers.   Talk to us about how best to 
protect your intangible business information in your state.
7. Regular harassment and discrimination training
Rules vary on whether harassment and discrimination training is required by 
law. California, Maine and Connecticut mandate it; other states simply 
recommend it.  Not only are EEO policies and EEO training for your first-line 
supervisors the best way to prevent harassment or discrimination, they’re also 
your best defense against a harassment or discrimination complaint.  The first 
thing the EEOC or a plaintiff’s attorney will ask to see are your policies and 
your records of training.  Don’t have any?  It’s a big strike against you.  
Check with us to see if your state requires any discrimination training and to 
put together formal EEO policies if you don’t have them.
8. Letting employees decide which and how many hours they want to work each day
Federal and state laws restrict the number of hours an employee can work 
without payment of overtime.  “Comp time” or “flex time” is not generally 
allowed by federal law for private employers.  If you have a formal or informal 
comp time or flex time policy, you need to follow the rules to ensure you don’t 
incur overtime or back pay liabilities along with penalties.  Check with us for 
more details on which laws apply in your state regarding pay and scheduling.
9.  Terminating employees for taking a leave of absence
Even for smaller employers (as few as 5 employees in some cases), state and 
federal law may protect employees from being fired for taking family or medical 
leave, military leave, workers’ compensation, or serving on jury duty, just to 
name a few.  The EEOC can even require you to provide a “reasonable 
accommodation” of…more leave!  Before you decide to let someone go who was, is, 
or will be taking leave, check with us to make sure that you have documented 
everything appropriately and taken all the steps you can to mitigate any risk.
10.  Failing to provide a final paycheck or to pay accrued vacation
Many states, including Illinois for example, require employers to give 
employees their final paycheck at termination, and to include accrued benefits 
like vacation or paid time off.  Even if your employee has not returned 
uniforms, phones, laptops or other items, you may not be able to withhold a 
final paycheck or make deductions from it.  The vast majority of states permit 
“use it or lose it” vacation policies (but not California!), but even the most 
employer-friendly states often have some requirements for employers to follow.  
Accrued but unused vacation or paid time off can be considered a form of earned 
compensation that you must pay out when an employee leaves.  Failing to pay 
final paychecks as required are an easy way to end up defending wage claims, 
lawsuits, and audits.  Compliance is usually very easy!  We can help you 
understand what your state requires you to have in place to avoid this common 
and expensive mistake.
Do you have questions or topic ideas for future Franczek Radelet Legal Updates? 
 E-mail or call Doug Hass at [email protected]<mailto:[email protected]> or 
(312) 786-6502.

Douglas A. Hass
Associate
312.786.6502
[email protected]

Franczek Radelet P.C.
300 South Wacker Drive
Suite 3400Chicago,IL 60606
312.986.0300 - Main
312.986.9192 - Fax
http://franczek.com<http://www.franczek.com/>

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