Hello,

 That SOAP trace still shows that you're setting a clientCustomerId
header, although now you're putting in the [EMAIL PROTECTED]
value. That's the right value to use, but the name of the header you
should be setting is clientEmail, not clientCustomerId.

Cheers,
-Jeff Posnick, AdWords API Team


On Oct 11, 11:04 am, NuConomy <[EMAIL PROTECTED]> wrote:
> Thanks.
> Unfortunately that did not solve the problem...
> Here is the SOAP log:
>
> -----SoapRequest at 10/11/2008 5:23:34 AM-----
> POST /api/adwords/v12/InfoService HTTP/1.0
> Host: sandbox.google.com
> User-agent: Mozilla/4.0 (compatible; MSIE 6.0; MS Web Services Client
> Protocol 2.0.50727.1434)
> Content-type: text/xml; charset=utf-8
> Content-length: 985
> SOAPAction: "getUsageQuotaThisMonth"
> --------------------------------------------------------
> <?xml version="1.0" encoding="utf-8"?>
> <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";
> xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";
> xmlns:xsd="http://www.w3.org/2001/XMLSchema";>
>   <soap:Header>
>     <applicationToken xmlns="https://adwords.google.com/api/adwords/
> v12">token</applicationToken>
>     <clientCustomerId xmlns="https://adwords.google.com/api/adwords/
> v12">[EMAIL PROTECTED]</clientCustomerId>
>     <developerToken xmlns="https://adwords.google.com/api/adwords/
> v12">[EMAIL PROTECTED]</developerToken>
>     <email xmlns="https://adwords.google.com/api/adwords/
> v12">[EMAIL PROTECTED]</email>
>     <password xmlns="https://adwords.google.com/api/adwords/
> v12">password</password>
>     <useragent xmlns="https://adwords.google.com/api/adwords/
> v12">AdWords API DotNet Client Library v2.0.0: NuConomy</useragent>
>   </soap:Header>
>   <soap:Body>
>     <getUsageQuotaThisMonth xmlns="https://adwords.google.com/api/
> adwords/v12" />
>   </soap:Body>
> </soap:Envelope>
> --------------------------------------------------------
>
> -----SoapResponse at 10/11/2008 5:23:35 AM-----
> Content-type: text/xml; charset=utf-8
> Content-length: 648
> SOAPAction: "getUsageQuotaThisMonth"
> --------------------------------------------------------
> <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/
> envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema";
> xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";>
>   <soapenv:Body>
>     <soapenv:Fault>
>       <faultcode>soapenv:Server.generalException</faultcode>
>       <faultstring>An internal error has occurred.  Please retry your
> request.</faultstring>
>       <detail>
>         <ns1:fault xmlns:ns1="https://adwords.google.com/api/adwords/
> v12">
>           <ns1:code>0</ns1:code>
>           <ns1:message>An internal error has occurred.  Please retry
> your request.</ns1:message>
>         </ns1:fault>
>       </detail>
>     </soapenv:Fault>
>   </soapenv:Body>
> </soapenv:Envelope>
> --------------------------------------------------------
>
> On Oct 10, 1:05 pm, AdWords API Advisor <[EMAIL PROTECTED]>
> wrote:
>
> > Hello,
>
> >  You shouldn't specify an actual client ID (944-753-5890) when
> > accessing the Sandbox. You should specify a clientEmail SOAP header,
> > and set it to [EMAIL PROTECTED], as per
>
> >  http://code.google.com/apis/adwords/docs/developer/adwords_api_sandbo...
>
> >  If changing that doesn't resolve the problem for you, can you turn on
> > SOAP logging in your code and pass along the full XML for your SOAP
> > request and response, with the password information X-ed out?
>
> > Cheers,
> > -Jeff Posnick, AdWords API Team
>
> > On Oct 10, 2:01 pm, "[EMAIL PROTECTED]" <[EMAIL PROTECTED]>
> > wrote:
>
> > > Hi.
> > > I registered today as a new developer for the AdWords API.
> > > I'm trying to write some code in .NET that calls the sandbox methods,
> > > but every time (and for every method) I get the "internal error has
> > > occured" error message back.
>
> > > Here is the code I'm running. Anyone has any idea how to debug this??
>
> > > com.google.adwords.InfoService service = new
> > > AdWordsTest.com.google.adwords.InfoService();
>
> > >             com.google.adwords.clientCustomerId clientId = new
> > > AdWordsTest.com.google.adwords.clientCustomerId();
> > >             clientId.Text =  new string[] {"944-753-5890"};
> > >             service.clientCustomerIdValue = clientId;
>
> > >             com.google.adwords.developerToken devToken = new
> > > AdWordsTest.com.google.adwords.developerToken();
> > >             devToken.Text = new string[] { "[EMAIL PROTECTED]
> > > +USD" };
> > >             service.developerTokenValue = devToken;
>
> > >             com.google.adwords.email email = new
> > > AdWordsTest.com.google.adwords.email();
> > >             email.Text = new string[] {"[EMAIL PROTECTED]"};
> > >             service.emailValue = email;
>
> > >             com.google.adwords.password password = new
> > > AdWordsTest.com.google.adwords.password();
> > >             password.Text = new string[] {"Password"};
> > >             service.passwordValue = password;
>
> > >             com.google.adwords.useragent userAgent = new
> > > AdWordsTest.com.google.adwords.useragent();
> > >             userAgent.Text = new string[] { "CompanyName" };
> > >             service.useragentValue = userAgent;
>
> > >             service.getUnitCount(DateTime.Now.AddDays(-5),
> > > DateTime.Now);- Hide quoted text -
>
> > - Show quoted text -
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