Hi Ernnie, This appears to be a new issue, even though the error code is the same in the returned SOAP fault. The core engineering team is looking into the issue now, and I'll let you know when I get more information.
Best, - Eric On Aug 26, 4:46 am, ernnie <[email protected]> wrote: > Eric, > > Here's another call when retrieving active campaigns > August 26, 2009 16:46 GMT+8 > btw i call this on sandbox. > Request: > > <?xml version="1.0" encoding="UTF-8"?> > <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/ > envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; > xmlns:ns1="https://adwords.google.com/api/adwords/cm/v200906";><SOAP- > ENV:Header><RequestHeader xmlns="https://adwords.google.com/api/ > adwords/cm/ > v200906"><authToken>DQAAAH4AAACzSFjBeZjgMieNCfw12N0H8ePLGlTvgv3w94HLYEzMCXu > jH2m83s- > QtCseVOFY_szVJ8IZhYZ9b6otE2SPzCwMc6Cn1R88DoY9Bvz5BiqSW0dSD3CykLEBhkhI0EwQXX > _4cT4PsxfEPajlGY42XxAZyfRt5vAfkGrcHlIkYoPScQ</ > authToken><clientEmail>[email protected]</ > clientEmail><userAgent>Katana Agent</ > userAgent><developerToken>******************</ > developerToken><applicationToken>***************</applicationToken></ > RequestHeader></SOAP-ENV:Header><SOAP-ENV:Body><get xmlns="https:// > adwords.google.com/api/adwords/cm/ > v200906"><selector><campaignStatuses>ACTIVE</campaignStatuses></ > selector></get></SOAP-ENV:Body></SOAP-ENV:Envelope> > > Response: > > <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/ > envelope/"><soap:Header><ResponseHeader xmlns="https:// > adwords.google.com/api/adwords/cm/ > v200906"><requestId>94c3feebe08d9caea1de2956080dca00</ > requestId><operations>1</operations><responseTime>951</ > responseTime><units>1</units></ResponseHeader></ > soap:Header><soap:Body><soap:Fault><faultcode>soap:Server</ > faultcode><faultstring>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR > @ </faultstring><detail><ApiExceptionFault xmlns="https:// > adwords.google.com/api/adwords/cm/ > v200906"><message>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ </ > message><ApplicationException.Type>ApiException</ > ApplicationException.Type><errors xmlns:xsi="http://www.w3.org/2001/ > XMLSchema-instance" xsi:type="InternalApiError"><fieldPath></ > fieldPath><trigger></trigger><ApiError.Type>InternalApiError</ > ApiError.Type><reason>UNEXPECTED_INTERNAL_API_ERROR</reason></errors></ > ApiExceptionFault></detail></soap:Fault></soap:Body></soap:Envelope> > > Thanks > --Ernnie > On Aug 26, 2:42 pm, ernnie <[email protected]> wrote: > > > > > Eric, > > > Again I'm experiencing the same error, Here's the soap request & > > response btw. August 26, 2009 GMT+8 14:44 > > > Request: > > > <?xml version="1.0" encoding="UTF-8"?> > > <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/ > > envelope/" xmlns:ns1="https://adwords.google.com/api/adwords/cm/ > > v200906"><SOAP-ENV:Header><RequestHeader xmlns="https:// > > adwords.google.com/api/adwords/cm/ > > v200906"><authToken>DQAAAH8AAADBdoSs3MVwq1ZupoTQ1C33LjvunegOCeIcsbdlsTNQLka > > Uqxlp0i2SdZQJcfZoYbgLArHVa6eIIyvHdZ7rgk1zFKGC5ZRoTOX1d5aIsRR0xpK6BH8XfDpYMm > > - > > ZsJ0QDj5jE5NtUN3D3YcxtUe5qC7NVgChEJsN2-TZyB8KVcq3sQ</ > > authToken><clientEmail>[email protected]</ > > clientEmail><userAgent>Katana Agent</ > > userAgent><developerToken>****************</ > > developerToken><applicationToken>***************applicationToken></ > > RequestHeader></SOAP-ENV:Header><SOAP-ENV:Body><get xmlns="https:// > > adwords.google.com/api/adwords/cm/v200906"><selector></selector></ > > get></SOAP-ENV:Body></SOAP-ENV:Envelope> > > > Response: > > > <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/ > > envelope/"><soap:Header><ResponseHeader xmlns="https:// > > adwords.google.com/api/adwords/cm/ > > v200906"><requestId>111c50ca6a2b3fe2c8f799e16bfe5d78</ > > requestId><operations>1</operations><responseTime>2029</ > > responseTime><units>1</units></ResponseHeader></ > > soap:Header><soap:Body><soap:Fault><faultcode>soap:Server</ > > faultcode><faultstring>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR > > @ </faultstring><detail><ApiExceptionFault xmlns="https:// > > adwords.google.com/api/adwords/cm/ > > v200906"><message>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ </ > > message><ApplicationException.Type>ApiException</ > > ApplicationException.Type><errors xmlns:xsi="http://www.w3.org/2001/ > > XMLSchema-instance" xsi:type="InternalApiError"><fieldPath></ > > fieldPath><trigger></trigger><ApiError.Type>InternalApiError</ > > ApiError.Type><reason>UNEXPECTED_INTERNAL_API_ERROR</reason></errors></ > > ApiExceptionFault></detail></soap:Fault></soap:Body></soap:Envelope> > > > Thanks > > --Ernnie > > > On Aug 20, 11:32 pm, AdWords API Advisor > > > <[email protected]> wrote: > > > Hi Tam, > > > > I've found your entries in the log, and the cause of your error is > > > that you are setting the clientEmail header to your MCC account, not > > > an AdWords client account. MCC accounts cannot run campaigns, and > > > that was causing the error. In your example for instance, the > > > clientEmail header should be something like > > > [email protected]. You can read more about the headers > > > required in the sandbox > > > here:http://code.google.com/apis/adwords/docs/developer/adwords_api_sandbo.... > > > > Best, > > > - Eric > > > > On Aug 19, 11:24 am, Tam <[email protected]> wrote: > > > > > Hi Eric > > > > > I'm still getting UNEXPECTED_INTERNAL_API_ERROR @ responses to my > > > > soap calls. I have generated this using your add_campaign.php script > > > > although I slightly moved the position of the <endDate> tag and > > > > removed the <currencyCode> from your code so it exactly matches what > > > > you showed in the example, (the one in the link below) just in case > > > > this matters. I'm assuming the order of these fields doesn't matter > > > > anyway, but swapped it to be on the safe side. > > > > >http://code.google.com/p/adwords-api-xml-samples/source/browse/trunk/... > > > > > So here is our header with the tags the order suggested in the link > > > > above (authToken, userAgent,developerToken, applicationToken, > > > > clientEmail) > > > > > (note that I've changed the email but everything else is the same) > > > > > <RequestHeader xmlns="https://adwords.google.com/api/adwords/cm/ > > > > v200906"> > > > > <authToken>DQAAAHUAAABmo4KIjOHn- > > > > ytmhAg_j_ZqLtKnXUUOvvt6Sy3KIxamrvRPlQrOtP9L_ueEryLHmicXwe3KhSQ8gXw0hxqWR_6z > > > > dDdjuo- > > > > TSnVW53RZV8LwudeRIRveU4dJK1BbM6mW5d4L08bVplDBpaH7MaKK_B9GMMOIAFL6b6MncgOkWi > > > > FgOg</ > > > > authToken> > > > > <userAgent>blah</userAgent> > > > > <developerToken>[email protected]++gbp</ > > > > developerToken><applicationToken>blah</applicationToken> > > > > <clientEmail>[email protected]</clientEmail> > > > > </RequestHeader> > > > > > I've also tried several different versions of the header, ordering it > > > > in several ways in case the problem is with my header. I've tried the > > > > following arrangements but none have worked. These include : > > > > > -the order you hard coded in your example code (authToken, > > > > clientEmail, userAgent, developerToken, applicationToken) > > > > > - the order Mauro used in this thread above (authToken, userAgent, > > > > developerToken, applicationToken) > > > > > Can you please clarify, does it matter which of the above formats we > > > > ought to be using? Or do they all work? > > > > > and the request is : > > > > > <mutate xmlns="https://adwords.google.com/api/adwords/cm/v200906";> > > > > <operations> > > > > <operator>ADD</operator> > > > > <operand> > > > > <name>Test Campaign - 1250690230</name> > > > > <status>PAUSED</status> > > > > <endDate>20101001</endDate> > > > > <biddingStrategy xsi:type="ManualCPC"/> > > > > <budget> > > > > <period>DAILY</period> > > > > <amount> > > > > <microAmount>1000000</microAmount> > > > > </amount> > > > > <deliveryMethod>STANDARD</deliveryMethod> > > > > </budget> > > > > </operand> > > > > </operations> > > > > </mutate> > > > > > Have you any thoughts why this API call might still be failing > > > > please? Apologies if this is something stupid but I'm baffled! > > > > > Kind Regards > > > > > Tam > > > > > On Aug 18, 7:31 pm, AdWords API Advisor <[email protected]> > > > > wrote: > > > > > > Hi Tam, > > > > > > It is possible that your errors are caused by malformed requests. Can > > > > > you please post the request id of the request that failed? > > > > > > Thanks, > > > > > - Eric > > > > > > On Aug 18, 11:02 am, Tam <[email protected]> wrote: > > > > > > > Hi There > > > > > > > We're also still getting similar error messages, (i.e. > > > > > > 'UNEXPECTED_INTERNAL_API_ERROR ') to what Mauro's getting above. > > > > > > Can > > > > > > you please clarify whether this message could conceivably be > > > > > > generated > > > > > > in response to a problem at our end or something we are doing wrong, > > > > > > (for example, due to the soap or xml being incorrectly formatted) or > > > > > > is it always / usually going to be indicative of a problem with the > > > > > > actual web service? > > > > > > > Regards > > > > > > > Tam Laniado > > > > > > > On Aug 18, 3:56 pm, Mauro <[email protected]> wrote: > > > > > > > > I'll post the request as well. > > > > > > > > <?xml version="1.0" encoding="UTF-8"?> > > > > > > > <SOAP-ENV:Envelope > > > > > > > xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/ > > > > > > > envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema"; > > > > > > > xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; xmlns:SOAP- > > > > > > > ENC="http://schemas.xmlsoap.org/soap/encoding/"; > > > > > > > xmlns:ns2057="http:// > > > > > > > tempuri.org"> > > > > > > > <SOAP-ENV:Header> > > > > > > > <RequestHeader > > > > > > > xmlns="https://adwords.google.com/api/adwords/cm/ > > > > > > > v200906"> > > > > > > > > <authToken>DQAAAHwAAACMWmX77qL1nk4o7qti1M9RqqkTPDEboquSKCmEIqM5cC9vf0upGw34 > > > > > > > KtnQ3U40zORn2NgFo3VUxTRNBU_M2J7ubn8mMAZygR- > > > > > > > T5N5X0RQ0v5O32uMO4rk_iaRT6wsJEukRQzA7aDxrBHvlEgjmn0qVsQcTfL8fLRULrYlg7-9dbQ > > > > > > > </ > > > > > > > authToken> > > > > > > > <userAgent>Me</userAgent> > > > > > > > > > > > > > > <developerToken>[email protected]++usd</developerToken> > > > > > > > <applicationToken/> > > > > > > > </RequestHeader>... > > read more » --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. 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