Hi Ursula,

The email address and password you use when logging into the sandbox
must be the actual values for a Google account.  If you are new to the
sandbox I would recommend watching this video first:
http://www.youtube.com/watch?v=cqVtUdB975M.

Best,
- Eric Koleda, AdWords API Team

On Nov 11, 1:59 pm, Ursula <[email protected]> wrote:
> Hi,
>
> I'm using using the java client api and when trying to get the
> campaignService and I'm getting an error.  I've traced it into the
> AuthToken.getAuthToken method.  I'm logging in with one of my sandbox
> users.   When the postToClientLogin method is called it's throwing and
> exception.  I can see in the postMethod object the value of the
> statusLine property is HTTP/1.1 403 Forbidden.  The exception error
> is : Could not get ClientLogin token for user.
>
>  In v13 this sandbox user's password was null.  I tried changing it to
> "password" to see if that would make a difference. I also tried
> setting it to the same thing as the mcc user's password.   I'm not
> sure what these user's passwords are supposed to be.  How do I find
> this info.
>
> Thanks,
> Ursula Kellmann

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