Hi Dawn, Are you making a request against sandbox or production? Do you have the SOAP XML logs or a request ID from a failed request?
Best, - Eric Koleda, AdWords API Team On Mar 22, 11:11 am, dawn <[email protected]> wrote: > Hi, > > when trying to make a request to the KeywordToolService, however I > keep getting the error > > AuthenticationError.CUSTOMER_NOT_FOUND @ ; trigger:'mycustomerid' > > I've ensured that I'm using the right client ID by copying and pasting > from the MCC's client list. I've tried with and without the - marks > in the ID, neither work. I also know that this client is an adwords > user, as I've logged into it in the past. > > I'm using the PHP version of the API. > > Do you have any pointers as to where I may be going wrong? > > Thanks, > Dawn -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Have you migrated to v200909 yet? The v13 sunset is on April 22, 2010. Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en To unsubscribe from this group, send email to adwords-api+unsubscribegooglegroups.com or reply to this email with the words "REMOVE ME" as the subject.
