Hi all

I have the same problem with a perl script which work before.
I run GetRelatedClient before and I use official google lib.

I active the trace , script send :

SOAP::Serializer::envelope: SOAP::Data=HASH(0x1ec26b0)
SOAP::Transport::HTTP::Client::send_receive: POST
https://sandbox.google.com/api/adwords/v13/AccountService HTTP/1.1
Accept: text/xml
Accept: multipart/*
Accept: application/soap
Content-Length: 680
Content-Type: text/xml; charset=utf-8
SOAPAction: "#getAccountInfo"

<?xml version="1.0" encoding="UTF-8"?>
 <soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";
xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/";
xmlns:xsd="http://www.w3.org/2001/XMLSchema";
soap:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/";
xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";>
  <soap:Header>
   <email>[email protected]</email>
   <password>xxxxxxx</password>
   <useragent>weborama</useragent>
   <developerToken>[email protected]++usd</developerToken>
   <applicationToken>SANDBOX</applicationToken>
   <clientEmail>[email protected]</clientEmail>
  </soap:Header>
  <soap:Body>
   <getAccountInfo xsi:nil="true" />
  </soap:Body>
 </soap:Envelope>

And Sandbox returned :

SOAP::Transport::HTTP::Client::send_receive: HTTP/1.1 200 OK
Cache-Control: private, max-age=0
Connection: close
Date: Tue, 15 Jun 2010 14:13:00 GMT
Server: GSE
Content-Type: text/xml; charset=utf-8
Expires: Tue, 15 Jun 2010 14:13:00 GMT
Client-Date: Tue, 15 Jun 2010 14:13:02 GMT
Client-Peer: 74.125.79.81:443
Client-Response-Num: 1
Client-SSL-Cert-Issuer: /C=US/O=Google Inc/CN=Google Internet
Authority
Client-SSL-Cert-Subject: /C=US/ST=California/L=Mountain View/O=Google
Inc/CN=sandbox.google.com
Client-SSL-Cipher: RC4-SHA
Client-SSL-Warning: Peer certificate not verified
X-Content-Type-Options: nosniff
X-Frame-Options: SAMEORIGIN
X-XSS-Protection: 1; mode=block

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/
envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema";
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";>
 <soapenv:Header>
  <responseTime soapenv:actor="http://schemas.xmlsoap.org/soap/actor/
next" soapenv:mustUnderstand="0" xmlns="https://adwords.google.com/api/
adwords/v13">61</responseTime>
  <operations soapenv:actor="http://schemas.xmlsoap.org/soap/actor/
next" soapenv:mustUnderstand="0" xmlns="https://adwords.google.com/api/
adwords/v13">1</operations>
  <units soapenv:actor="http://schemas.xmlsoap.org/soap/actor/next";
soapenv:mustUnderstand="0" xmlns="https://adwords.google.com/api/
adwords/v13">1</units>
  <requestId soapenv:actor="http://schemas.xmlsoap.org/soap/actor/
next" soapenv:mustUnderstand="0" xmlns="https://adwords.google.com/api/
adwords/v13">32127c0ea82a2fd7b71176050f0a6d4f</requestId>
 </soapenv:Header>
 <soapenv:Body>
  <getAccountInfoResponse xmlns="">
   <ns1:getAccountInfoReturn xmlns:ns1="https://adwords.google.com/api/
adwords/v13">
    <ns1:currencyCode>USD</ns1:currencyCode>
    <ns1:customerId>0</ns1:customerId>
    <ns1:defaultNetworkTargeting>
     <ns1:networkTypes>GoogleSearch</ns1:networkTypes>
     <ns1:networkTypes>SearchNetwork</ns1:networkTypes>
     <ns1:networkTypes>ContentNetwork</ns1:networkTypes>
    </ns1:defaultNetworkTargeting>
    <ns1:descriptiveName></ns1:descriptiveName>
    <ns1:emailPromotionsPreferences>
     <ns1:accountPerformanceEnabled>false</
ns1:accountPerformanceEnabled>
     <ns1:disapprovedAdsEnabled>false</ns1:disapprovedAdsEnabled>
     <ns1:marketResearchEnabled>false</ns1:marketResearchEnabled>
     <ns1:newsletterEnabled>false</ns1:newsletterEnabled>
     <ns1:promotionsEnabled>false</ns1:promotionsEnabled>
    </ns1:emailPromotionsPreferences>
    <ns1:languagePreference>en_US</ns1:languagePreference>
    <ns1:primaryAddress>
     <ns1:addressLine1></ns1:addressLine1>
     <ns1:addressLine2></ns1:addressLine2>
     <ns1:city></ns1:city>
     <ns1:companyName></ns1:companyName>
     <ns1:countryCode></ns1:countryCode>
     <ns1:emailAddress>[email protected]</
ns1:emailAddress>
     <ns1:faxNumber></ns1:faxNumber>
     <ns1:name></ns1:name>
     <ns1:phoneNumber></ns1:phoneNumber>
     <ns1:postalCode></ns1:postalCode>
     <ns1:state></ns1:state>
    </ns1:primaryAddress>
    <ns1:timeZoneEffectiveDate>1275922932000</
ns1:timeZoneEffectiveDate>
    <ns1:timeZoneId>America/New_York</ns1:timeZoneId>
   </ns1:getAccountInfoReturn>
  </getAccountInfoResponse>
 </soapenv:Body>
</soapenv:Envelope>

Thanks for your answer.
Nicolas

On Jun 15, 12:12 am, khelll <[email protected]> wrote:
> Yes still getting 0.
>
> On Jun 14, 8:30 pm, AdWords API Advisor <[email protected]>
> wrote:
>
> > Hi,
>
> > I'm not able to replicate this issue with my own sandbox account.  Are
> > you still seeing this behavior?
>
> > Best,
> > - Eric Koleda, AdWords API Team
>
> > On Jun 12, 8:42 pm, khelll <[email protected]> wrote:
>
> > > I'm trying to get the customer id of some client on sandbox.
> > > I was using exactly the code 
> > > examplehttp://code.google.com/p/google-api-adwords-python-lib/source/browse/...,
> > > It was working well for me, but since few days I started to get 0
> > > value for all customer ids.
> > > Any idea?

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