Hi CK,

Thank you for reaching out to us.

With regards to encountered error PERMISSION_DENIED, note that you may receive 
the error ‘USER_PERMISSION_DENIED’ when a user doesn't have permission to 
access a customer and you’re accessing a client customer using 
'login-customer-id’ in the request.

That being said, you will need to ensure that the user / email address you used 
to generate the credentials indeed has access to the account in your request. 
If the user / email address has access or is associated with the MCC / manager 
account, you will need to specify the MCC / manager account's ID without 
hyphens (-) as the value of the login-customer-id field.

However, for our team to validate this, could you please provide us the 
complete API logs (request and response logs with request ID) generated on your 
end? Note that this can be requested or provided to the developer handling the 
Google Ads API transactions when logging of the API requests has been enabled.

These are the specific guidelines to enable it.

Java - 
https://developers.google.com/google-ads/api/docs/client-libs/java/logging
.Net - 
https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging
PHP - https://developers.google.com/google-ads/api/docs/client-libs/php/logging
Python - 
https://developers.google.com/google-ads/api/docs/client-libs/python/logging
Ruby - 
https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging
Perl - 
https://developers.google.com/google-ads/api/docs/client-libs/perl/logging

You may then send the requested information via the Reply privately to author 
option. If this option is not available, you may send the details directly to 
our googleadsapi-supp...@google.com alias instead.

Best regards,

Heidi
Google Ads API Team
ref:_00D1U1174p._5004Q2egw0m:ref

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  • (S... CK
    • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
      • ... Ng Cheng Kiang

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