Re-posting the last inquiry ( https://groups.google.com/g/adwords-api/c/idYU4I9HpFw) from the forum as it wasn't routed to our support queue.
Regards, Google Ads API Team On Wednesday, March 29, 2023 at 2:57:06 AM UTC+8 [email protected] wrote: > Hello, We've recently built an API from our data warehouse directly into > Google Ads to create and routinely update custom audience lists. We're > experiencing some issues that I'm hoping you all can help us with. For some > more context, we're importing the lists using 3 Identifiers, Email, Phone, > and Address. > > We're uploading the full list twice a month. We were originally importing > only new, incremental names daily, but the incremental names were often > very small (5-20 per list, per day), and therefore were getting ignored by > Google and not impacting the list sizes. > > 1. The lists are taking between 4 - 5 days to fully load. This seems > abnormal. Our list sizes range from 40k to 400k and there was no > discernible difference in time to fully load. Does this seem appropriate? > 2. Our match rates are incredibly small. We are seeing match rates > between 26%-32% > 3. We are uploading the full list each time, as "Add New" not "Replace". > Are we going to be able to use our already populated lists during the > populating period, will the ads still run? Or since we're adding the > full list again, will our ads be paused as the new list has to run > against the old list to ensure no duplication is going on? > > We're also not seeing these audiences generate impressions, despite having > 10k-20k users and no restrictions on the advertising side. > Thank you > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/0e4f7bbb-d4ac-4af9-9377-40865d078525n%40googlegroups.com.
